Radisson Blu Hotel Shanghai New World

The hotel is distinguished by its prime central location, offering unparalleled access to Shanghai's vibrant city life, and its distinctive revolving restaurant and sky bar that provide breathtaking panoramic views of the skyline. This combination makes it an ideal choice for sightseers eager to explore major landmarks, business travelers seeking convenience, and families or couples looking for a comfortable and well-connected base. Guests consistently praise the hotel's strategic position, the attentive service, and the extensive breakfast offerings. While the accommodations are generally spacious, some guests note that certain areas feel dated and could benefit from renovation, despite being clean. To enhance your experience, consider requesting a room on a higher floor for superior city vistas, and be aware that while the hotel offers a blend of classic charm, some aspects reflect its age. Its excellent connectivity to public transport is a key advantage for exploring the city.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Guests frequently commend the well-equipped fitness center, which includes a sauna and steam room, providing ample opportunities for relaxation and exercise. The swimming pool is also a popular amenity, though some guests note it may not appear as grand as in promotional images and requires a swimming cap for use. Direct mall access from the lobby is a highly appreciated feature, allowing seamless transitions to shopping and dining options regardless of weather. While most guests find the Wi-Fi reliable, a few have reported intermittent connectivity issues. The elevators are described as having an elegant ambiance, though some guests experienced occasional slowness. Overall, the amenities contribute significantly to a comfortable stay, offering various options for recreation and practicality.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many highlighting the spacious rooms and their overall tidiness. The comfortable beds and quality linens contribute to a restful night's sleep for most visitors. Many rooms boast impressive city views or overlook the park, enhancing the stay. However, a recurring theme is the dated decor and furnishings, with some guests feeling the rooms are in need of renovation to match modern standards. Specific concerns include old carpets and an occasional foul odor in some rooms, particularly from the bathroom areas. While bathrooms are generally spacious, some guests found the fixed shower heads inconvenient, noting the absence of a handheld shower or bidet. Noise levels are typically manageable, though a few guests reported disturbances from thin walls or loud air conditioning units.

Dining & Food Quality
The hotel's dining options receive high praise, particularly the extensive breakfast buffet. Guests consistently describe it as excellent, offering a wide variety of both Western and Chinese dishes, ensuring there is plenty to choose from for everyone. The food quality is generally considered very good, making for a satisfying start to the day, though some guests noted a lack of daily variation over longer stays. The revolving restaurant on the upper floors is a significant highlight, celebrated for its amazing views of the city skyline and the quality of its cuisine, providing a delightful and memorable dining experience. The Sky Dom Bar is also frequently mentioned for its great views, delicious drinks, and attentive service, often featuring jazz nights. Overall, the culinary offerings are a strong point, contributing positively to the guest experience.

Location & Accessibility
The hotel's central location is consistently lauded as one of its strongest assets, placing guests at the heart of Shanghai's bustling commercial district. It offers exceptional accessibility to key attractions and transportation. The People's Square metro station is conveniently located directly across the street, providing easy access to various parts of the city, including direct lines to the airport. Nanjing Road, a major shopping street, is just steps away, offering endless retail and dining opportunities. Guests appreciate being within walking distance of popular landmarks like People's Park and a short distance from The Bund. The hotel also benefits from direct mall access, further enhancing convenience for shopping and dining. While parking is available, some guests found it to be expensive and occasionally challenging to find spaces.

Staff & Service
The hotel staff consistently receives high commendation for their professionalism, friendliness, and attentiveness. Many guests highlight the helpful nature of the team, from the front desk to the concierge and housekeeping, noting their willingness to assist with requests and provide local tips. The check-in process is generally described as efficient and smooth, with staff often going above and beyond to accommodate early arrivals or specific room preferences. Most staff members demonstrate good English proficiency, which is greatly appreciated by international visitors. While the vast majority of feedback is positive, a few guests experienced isolated instances of less accommodating service or communication challenges, particularly during busy periods. Overall, the dedicated service significantly enhances the guest experience, making visitors feel welcome and well-cared for.

Additional Information
Guests should be aware of a few specific aspects that impact their stay. Some rooms are designated as "no window" or "help to sleep" categories, which can be a surprise and lead to dissatisfaction for guests expecting natural light, impacting their overall comfort and perception of the room. Another common point of feedback concerns the heating and air conditioning system; some guests found rooms to be excessively warm, with limited ability to adjust the temperature, even requiring windows to be opened in colder months to achieve a comfortable environment. This can be particularly frustrating for those sensitive to room temperature. Additionally, a recurring comment pertains to the bathroom amenities, specifically the absence of a handheld shower or bidet, which many guests found inconvenient for personal hygiene and ease of use, especially given the hotel's overall standing. While these points are not universal, they are mentioned by enough guests to warrant consideration for those planning their visit.