Hotel Royal Macau (Macau, China)

Guests mostly appreciated the location of this hotel in a relatively peaceful part of the city just ten minutes' walk from the World Heritage Site historic center. Sightseers were also conveniently close to the Guia Fortress, the first lighthouse on the Chinese coast, which was less than five minutes away on foot. For foodies, there were many dining options nearby including restaurants serving traditional Macanese cuisine. Transport links were easily reached too. It was less than 15 minutes' drive from Macau International Airport and the Chinese border crossing into Zhuhai. The free shuttle bus to the ferry terminal for boats to Hong Kong also won praise.

Rooms were comfortable and well-appointed, according to most reviewers. There was also praise for the cozy beds.

Most reviewers were positive about the customer service, describing staff as friendly and helpful. Many diners were impressed with the Portuguese and Chinese food on offer at the restaurants.

One claim repeated by many reviewers was that the free Wi-Fi service in the rooms occasionally suffered from a patchy signal and slow speeds.

Critics sometimes questioned whether their stay at this upscale hotel represented good value for money compared to other accommodation of a similar standard. Some guests were disappointed that certain rooms overlooked a building site; others thought there were tired-looking carpets and that check-in was sometimes sluggish.

According to some critics, housekeeping didn't always replace in-room consumables like toiletries. A few also thought cleanliness standards could have been better.