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    Hotel Galaxy Macau (Macau, China)

    Hotel Galaxy Macau (Macau, China)

    About Galaxy Macau

    Galaxy Macau Hotel is a five-star luxury hotel featuring five outdoor pools, a health club and free shuttles to the airport. The hotel is within a ten minute walk of Cotai Strip. Each of the 1500 air-conditioned rooms has a fireplace, a private bathroom with a rainfall showerhead, an in-room safe, a refrigerator and a LCD TV with access to premium and digital channels. Galaxy Macau Hotel features a sauna, steam room, a garden and a conference center. Guests have access to concierge services, express check-in/out, laundry facilities and a limo or town car service. Gosto, Myung Ga, Pak Loh and Laurel serve lunch and dinner. Terrazza serves dinner only and is open on select days. The hotel has a beach bar, a poolside bar and a swim-up bar. The hotel is a ten minute drive from the Lotus Port Border Gate and two miles from the Macau Olympic Complex.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa(Unavailable)
    • Parking(Unavailable)
    • Pets (Unavailable)
    • A/C
    • Restaurant
    • Hotel bar(Unavailable)
    • Gym(Unavailable)

    Rating overview

    9.2
    trivago Rating Index based on 26206  reviews from:
    • Hotels.com(9.2/10)
    • LocationExcellent  (9.2 / 10)
    • RoomsVery good  (8.1 / 10)
    • ServiceExcellent  (9.1 / 10)
    • CleanlinessExcellent  (9.4 / 10)
    • Value for moneyVery good  (8.3 / 10)

    Positive Reviews

    positive:

    The food served is very delicious and plentiful

    There is a wide variety of food on offer at the hotel. The diverse menus greatly helped in catering for different palates. Guests found the dishes to be expertly prepared. Service was also top notch and one did not have to wait for long to be seated and served.

    positive:

    Excellent views of the beautiful surroundings

    The hotel complex has a wonderful view of the five luxurious outdoor pools and the magnificent Wave Pool Beach. Guests can enjoy beautiful sunrises and sunsets during their stay at the hotel. Those looking for a vibrant nightlife are spoiled with choices of casinos and pubs and restaurants all within reach.

    positive:

    Modern, clean and large rooms

    Guests were very satisfied with the large rooms with luxurious beds. There were enough pillows on the beds and the mattresses were all quite comfortable. The rooms were very clean as the housekeeping staff gave them a thorough cleaning on a daily basis.


    Negative Reviews

    negative:

    The slow check-in process led to long queues

    A number of guests were dissatisfied with the amount of time they had to wait in order to check in at the hotel. Some felt that lack of appropriate staffing at the front desk was the main issue that led to the long queues of travelers.

    negative:

    The sound insulation was poor in some rooms

    Some rooms were quite noisy and those inhabiting them were very displeased. Noise carried easily from the corridors and from one room to another. Conversations from other guests could easily be heard from a distance.

    negative:

    Limited multi-lingual staff members

    A number of guests complained about them having difficulties in communicating with the staff members. Most complaints were raised by English speaking guests who felt that the hotel had limited personnel were fluent in the language.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Terrace
    6. Porter service
    7. Pool bar
    8. Hotel safe
    9. Non-smoking rooms
    10. Restaurant
    11. On-site boutique shopping
    12. Snack bar
    13. Sun umbrellas
    14. Deck chairs
    15. Towels at the pool
    16. WiFi in public areas
    17. 24-hour room service
    18. Fax/Modem access
    19. Organised activities
    20. Concierge
    21. Pool
    22. Housekeeping
    23. Free WiFi
    24. Breakfast
    25. Kids' pool
    26. Response protocol
    27. Online check-in/check-out
    28. New safety protocols
    29. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Electric kettle
    8. Air conditioning
    9. Minibar
    10. Desk
    11. Sitting area
    12. Telephone
    13. Safe
    14. WiFi
    15. Fridge
    16. Free WiFi (rooms)
    17. Coffee machine
    18. Closet
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel
    2. Airport hotel
    For children
    1. Kids' club
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    Estrada da Baía de Nossa Senhora da Esperança, Cotai,  Macau,  China
    Telephone: +853(2888)0888 | Fax: +853(2882)3363 | 

    Frequently Asked Questions about Galaxy Macau

    • Is there a pool area at Galaxy Macau?

      Yes, Galaxy Macau offers 1 pool area.

    • Are pets allowed at Galaxy Macau?

      No, Galaxy Macau doesn’t allow pets.

    • Is parking available at Galaxy Macau?

      Yes, Galaxy Macau provides Accessible parking for guests.

    • What time is check-in and check-out at Galaxy Macau?

      Check-in at Galaxy Macau is available from: . Check-out time is by .

    • Where is Galaxy Macau located?

      Galaxy Macau is located in Estrada da Baía de Nossa Senhora da Esperança, Cotai, , Macau, China.

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