Holiday Inn Express Fullerton - Anaheim By Ihg

This hotel is a popular choice for travelers, particularly those visiting Disneyland, offering a compelling combination of free parking, a complimentary shuttle service to the park, and a delicious breakfast. Guests consistently highlight the hotel's exceptional cleanliness and the friendly, attentive staff as key reasons for a pleasant stay. Its convenient location near major shopping centers and dining options makes it ideal for families seeking easy access to amenities and attractions, as well as business travelers looking for comfort and convenience. To maximize your experience, consider utilizing the free shuttle to Disneyland to avoid parking hassles, and take advantage of the diverse breakfast offerings to start your day.

### Facilities & Amenities
The hotel provides a range of amenities that enhance the guest experience. A pool is available, though some guests have noted it can be dirty at times, while others found it clean and enjoyable. The gym is generally considered good, though some equipment might benefit from updating. Free Wi-Fi is offered, but its signal strength can be inconsistent, particularly on higher floors, leading some guests to use personal hotspots. Rooms are equipped with a microwave and a refrigerator, which are highly valued for convenience, with the fridge noted for its effective cooling. Guests also appreciate the availability of coffee and hot water in the lobby throughout the day. However, some guests have pointed out the presence of only one elevator, which can lead to wait times, especially during busy periods or when housekeeping staff are using it.

### Cleanliness & Room Comfort
The cleanliness of the rooms is a standout feature, with many guests describing them as immaculate, spotless, and fresh-smelling. Housekeeping is frequently praised for its attention to detail, ensuring rooms are well-maintained daily. Beds are consistently reported as comfortable, with high-quality linens and pillows contributing to a restful sleep, though a few guests found pillows too soft or mattresses sloping. Rooms are generally spacious, often featuring a balcony with a view, and are equipped with convenient charging ports and good lighting. Bathrooms are noted for their cleanliness and amenities, including Dove products in wall dispensers and a hair dryer. However, some guests experienced issues with slow draining showers or clogged drains, and a few reported mystery spots or beard hairs upon arrival, or mold on bathroom walls. Noise levels can be an issue, particularly from freeway traffic or hallway activity, and some rooms have loud air conditioning units.

### Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, often described as delicious, varied, and well-stocked. Options typically include scrambled eggs, pancakes (often made fresh by a machine), sausage, bacon, cereal, toast, oatmeal, and fresh fruit. The cinnamon rolls are particularly popular. While most guests find the breakfast to be a good value with plenty of choices, some desire more variety, such as Asian options, or additional items like cheese and fresh vegetables. The breakfast area can get very busy, especially around 7 AM, and some guests have noted issues with items running out or staff being slow to restock, though many praise the attendants for keeping the area clean and food replenished.

### Location & Accessibility
The hotel boasts an excellent location, particularly for those visiting Disneyland, which is approximately 10-15 minutes away by car. Its proximity to major freeways makes it easily accessible. Guests appreciate being close to numerous shopping plazas and restaurants, including large stores like Costco, Walmart, Target, and a Sprouts grocery store, many within walking distance. The hotel offers free parking, which is a significant advantage, and the parking lot is generally considered well-lit and secure, though some guests found it a bit tight or confusing due to an adjacent hotel. While the immediate area is convenient, some guests noted it can be noisy due to freeway proximity, and a few mentioned concerns about the surrounding neighborhood at night.

### Staff & Service
The staff consistently receives high praise for being friendly, courteous, helpful, and attentive. Guests frequently highlight their warm welcome and willingness to assist with requests, from providing extra toiletries to accommodating early check-ins. The front desk staff are often commended for their professionalism and efficiency, making the check-in process smooth. Housekeeping staff are noted for their thoroughness and attention to detail in maintaining room cleanliness. While most interactions are positive, a few guests reported isolated incidents of staff being less welcoming or having an "attitude." Overall, the commitment to providing excellent customer service is a recurring theme, contributing significantly to a positive guest experience.

### Additional Information
A key feature of this hotel is its complimentary shuttle service to Disneyland, which is highly valued by guests as it saves on parking fees at the park. The shuttle operates on a schedule, though some guests noted that pick-up times from Disney can be inconsistent or that the shuttle capacity might be insufficient during peak times, leading to long waits. The hotel has a pet-friendly policy, which is appreciated by guests traveling with animals, though finding suitable outdoor areas for pets can be challenging. Guests also benefit from free coffee and hot water available in the lobby throughout the day. Some rooms feature a balcony, offering extra space and views. The hotel provides Dove brand toiletries in wall dispensers, which many guests find to be a nice touch. While generally well-maintained, some guests noted the hotel is older and could benefit from minor renovations or updates to certain features like the TV technology.