Knott's Hotel

The hotel offers an exceptional urban escape, renowned for its unbeatable proximity to Knott's Berry Farm and recent, extensive renovations. Its signature feature is its direct walking access to the park, making it ideal for families seeking convenient theme park access, couples on a romantic getaway, and sightseers exploring local attractions. Guests consistently praise the hotel's overall cleanliness, the highly friendly staff, comfortable accommodations, and a distinctive boysenberry scent that permeates the lobby, creating a unique and welcoming atmosphere. This direct access allows for easy mid-day breaks from the park, enhancing the overall convenience and guest experience. To optimize your stay, guests should consider booking the complimentary shuttle to Disneyland in advance due to its popularity and limited seating, and be aware of the daily parking fee, which can vary based on the booking method.

Facilities & Amenities
Most guests praise the hotel's pool area, which includes a hot tub and a splash pad, offering a great space for relaxation and fun, though some note the pool can be on the cooler side or was temporarily closed for renovations during their visit. The fitness center is appreciated, featuring a steam room and sauna for guest use. The elevators are consistently described as fast and smooth, providing efficient access to rooms. All accommodations are equipped with mini-fridges and free Wi-Fi, enhancing guest convenience. While laundry facilities are available, some international guests experienced difficulty using the app-based system. A Starbucks in the lobby provides quick coffee options, and a complimentary Disney shuttle is a significant draw, though booking in advance is essential due to limited seating.

Cleanliness & Room Comfort
The hotel receives high marks for its overall cleanliness, with many guests noting the rooms are spotless and well-maintained following recent renovations. Most guests find the beds comfortable, ensuring a restful night's sleep, though some describe them as firm. Rooms feature modern decor, a Keurig coffee maker, mini-fridge, and a large TV. Guests particularly appreciate the boysenberry-scented toiletries and ample charging ports, including USB and USB-C. However, some reviews mention thin walls, leading to audible conversations, street noise, or sounds from adjacent rooms and hallways. The bathroom areas are generally clean, but some guests reported issues with water pressure or slow drains, and a few noted the absence of a desk or chair in smaller rooms.

Dining & Food Quality
The on-site restaurant receives mixed but generally positive feedback for its food quality, with many guests enjoying the convenience and taste of meals, including dishes like baby back ribs. The breakfast buffet is a popular option, offering a variety of hot and cold items, though some guests found it overpriced or experienced slow service and cold food during busy periods. Room service is available and generally described as quick and good, although some specific menu items might not always be accessible. The bar is well-regarded for its selection of drinks, including a popular boysenberry margarita, and offers good happy hour deals, though some guests wished it stayed open later, as it typically closes by 10 or 11 PM.

Location & Accessibility
The hotel's central location is a significant highlight, being within easy walking distance to Knott's Berry Farm and Soak City, allowing guests to conveniently return to their rooms throughout the day. This proximity is often cited as a primary reason for choosing the hotel, as it eliminates the need for driving and parking at the park. Additionally, a free shuttle service to Disneyland is highly valued, providing convenient transportation to another major theme park. The hotel is also surrounded by various dining options and stores, including a Walgreens, IHOP, and other restaurants, all within a short walk or drive. Parking is available on-site, though most guests note a daily fee, which can vary based on booking method.

Staff & Service
Guests consistently praise the friendly staff for their exceptional helpful and attentive service. Many highlight the quick check-in and smooth check-out processes, contributing to a positive arrival and departure experience. Staff members are often described as knowledgeable, professional, and accommodating, going out of their way to assist guests with requests and provide recommendations for local attractions and dining. The housekeeping team is noted for maintaining high standards of cleanliness and even organizing children's toys. Overall, the hotel is recognized for its family-friendly service, with staff making efforts to ensure a pleasant stay for all guests, despite some isolated reports of unresponsiveness to specific room issues or slow service in the restaurant.

Additional Information
The hotel has undergone extensive ongoing renovations, which have significantly updated its appearance and amenities, though some guests experienced temporary closures of facilities like the pool or restaurant during their stay. A distinctive boysenberry theme is evident throughout the hotel, from the lobby's scent to the in-room toiletries. Guests should be aware of the hotel's cashless policy for payments and that the app-based laundry system may pose challenges for international visitors without a US phone number. While the hotel offers discounted park tickets for guests, some reviews mention issues with the mobility scooter policy, where scooters were not permitted in the lobby or were moved from designated pick-up areas, causing inconvenience for guests with mobility needs.