Kimpton La Peer Hotel By Ihg

The hotel is consistently praised for its ambiance and modern design, with many guests highlighting its captivating artwork and inviting atmosphere as a signature feature. It is an ideal choice for couples seeking a romantic getaway, friends looking for a vibrant social scene, and families due to its spacious rooms and accommodating services. The hotel's location is also a major draw, placing guests within easy reach of popular attractions and entertainment. To maximize your experience, consider taking advantage of the complimentary social hours and be prepared for potential noise from ongoing construction, though the hotel strives to mitigate its impact.

Facilities & Amenities
Guests appreciate the hotel's well-appointed facilities, including a spacious lobby with intentional nooks for socializing or working. The 24-hour gym is a significant plus, described as well-equipped and convenient. The pool area is noted for its pleasant vibe, comfortable chairs and cabanas, and good service, though some find it small and occasionally crowded by external guests. The hotel offers complimentary water and cold brew coffee at the front desk, and a popular wine and cocktail hour in the lobby. However, some guests report a lack of in-room amenities such as coffee makers, kettles, or complimentary bottled water, and mention that the outdoor bar closes early.

Cleanliness & Room Comfort
Most guests find the rooms to be roomy, well-appointed, and comfortable, with many praising the comfortable beds and lush towels and shower supplies. Spacious bathrooms with good lighting are frequently mentioned. While some rooms offer city views, a recurring issue is noise, particularly from air conditioning units, construction next door, or thin walls allowing sound from neighboring rooms and the bar area. Some reviews also mention issues with broken curtains, peeling headboards, stained upholstery, leaking sinks, and a lack of armchairs or trash cans in the bathroom. The shower pressure and water temperature are inconsistent for some.

Dining & Food Quality
The hotel's on-site restaurant, LadyHawk, receives consistent praise for its excellent food quality, delicious cuisine, and great ambiance. Guests highlight the breakfast as excellent with good service, and appreciate the availability of free coffee in the morning lobby. The restaurant is a popular choice for dinner plans, with specific dishes like avocado toast and manoushe being recommended. The bar area is also well-regarded for its cocktails and social atmosphere. However, some guests experienced slow room service and found the restaurant menu to be limited or not always reflective of available items.

Location & Accessibility
The hotel boasts a stellar location in West Hollywood, making it highly walkable to enticing shopping, restaurants, and nightlife, including the LGBT nightlife scene. Guests appreciate its proximity to Melrose Avenue, Beverly Hills, and various attractions, making it convenient for both business and leisure travelers. Public transportation options are also accessible. Valet parking is available and generally efficient, though it is noted as being expensive. Some guests mention ongoing construction next door, which can impact noise levels and views, and some find the immediate street to be "strange" with closed stores.

Staff & Service
The staff consistently receives high praise for being friendly, helpful, attentive, and professional. Guests frequently commend the valet team for their efficiency and warm welcome, and the front desk staff for their thorough and efficient check-in process and willingness to assist with concerns and local suggestions. Specific services like bringing UberEats to rooms, laundry service, and special anniversary gestures are highlighted. However, some guests report inconsistencies in service, including slow check-in during busy periods, housekeeping issues (missed cleanings, slow response to requests), and a perceived lack of attentiveness from some staff members, particularly regarding room issues or billing discrepancies.

Additional Information
Guests should be aware of various additional fees, including a resort fee and a "worker protection fee," which some find unexpected or not clearly explained. The hotel has a pet-friendly policy, with many guests appreciating how well their pets are accommodated. There are mixed reports regarding the hotel's ability to handle early check-ins, with some guests experiencing significant delays. Some guests noted issues with billing discrepancies upon checkout, advising others to carefully review their statements. The hotel offers a wine hour in the lobby, which is a popular amenity.