Novotel Paris Porte de Versailles

The hotel offers a distinctive urban experience, highlighted by its rooftop bar and restaurant which provides a stunning view of the Eiffel Tower, making it a memorable feature for many guests. It is particularly well-suited for business travelers attending events at the nearby exhibition center, as well as families seeking spacious accommodations and kid-friendly amenities. Sightseers will also find the location convenient due to excellent public transport links. Guests frequently commend the hotel's overall cleanliness, the comfort of its rooms, and the generally attentive service provided by the staff. To enhance your stay, it is advisable to make reservations for the popular rooftop restaurant in advance, and be aware that while the hotel is well-connected by metro, direct access to central attractions requires a short ride. Some guests also suggest inquiring about air conditioning settings upon arrival, as this has been a point of mixed feedback.

Facilities & Amenities
The hotel provides a range of modern facilities designed to enhance guest comfort and convenience. Many guests appreciate the well-equipped fitness center, located on the eighth floor, offering pleasant views during workouts. The hotel also features convenient water dispensers on each floor, allowing guests to refill their bottles, which is a thoughtful and environmentally friendly touch. While some guests found the reception area's layout a bit unconventional, the hotel's overall modern design and clean interiors are frequently praised. Additionally, the presence of a unique selfie printing machine in the lobby adds a fun and memorable element to the stay, particularly enjoyed by families. Free Wi-Fi is available throughout the property, ensuring guests can stay connected, and the hotel's elevators are generally efficient, though some minor issues have been reported.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and spacious, a notable advantage for a city hotel, with many appreciating the modern decor. The beds are consistently described as comfortable, ensuring a restful night's sleep, and the soundproofing is effective, contributing to a quiet environment despite the urban location. In-room amenities typically include a television with screen sharing capabilities, and some rooms offer pleasant views. However, a recurring concern for many guests, especially during warmer periods, is the air conditioning, which some found to be inadequate or centrally controlled, leading to uncomfortably warm rooms. While housekeeping is generally praised for its thoroughness, some guests reported isolated incidents of personal items being scattered or amenities like towels and minibar items not being replenished consistently. The bathrooms are often described as modern, though some minor issues like slow-draining sinks or loose fixtures have been noted.

Dining & Food Quality
The hotel offers diverse dining options, with two main restaurants and a bar. The breakfast receives high praise for its variety and quality, featuring a wide selection of items including fresh orange juice, pastries, and hot food. Guests can choose between a larger buffet on the ground floor or a more intimate experience with a view on the rooftop, though the latter can get crowded, leading to wait times. The rooftop restaurant, Pedzouille, is frequently highlighted for its stunning views and unique atmosphere, with many finding the food delicious and the service engaging. The ground-floor restaurant, Rosé, also offers quality meals. While most guests enjoy the culinary experience, some have reported mixed feedback regarding service consistency in the restaurants, with occasional delays or issues with order accuracy, and some finding the bar service inconsistent.

Location & Accessibility
The hotel boasts a highly convenient location, particularly for those attending events at the adjacent Porte de Versailles exhibition center, which is accessible via a short walk. Its proximity to public transportation is a significant advantage, with the metro station and tram stops just a five to ten-minute walk away, providing easy and quick access to central Paris and major tourist attractions. While the immediate surroundings are generally quiet, guests appreciate the presence of nearby amenities like a supermarket and bakery. For guests arriving by car, parking is available in a public garage adjacent to the hotel, and the hotel offers a substantial discount on parking fees, making it a practical option despite the usual urban parking costs. The area is considered safe, contributing to a comfortable stay.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, helpfulness, and professionalism, with many guests highlighting their willingness to assist with various requests, from navigating public transport to resolving room issues. The check-in and check-out process is often described as quick and efficient. Many positive comments specifically mention the attentive service provided by the housekeeping team, ensuring rooms are well-maintained. However, feedback on service consistency is mixed; while many experiences are excellent, some guests have reported instances of unresponsiveness or perceived indifference from certain staff members, particularly regarding recurring room issues or during busy periods in the restaurants. Despite these isolated concerns, the overall sentiment is that the team strives to provide a welcoming and supportive environment for guests.

Additional Information
The hotel incorporates several unique features and policies that enhance the guest experience. It maintains a pet-friendly policy, allowing guests to bring their furry companions for an additional fee. For families, the hotel frequently offers kid-friendly entertainment and activities, such as balloon artists or character appearances during breakfast, which are greatly appreciated. Guests should be aware that while the hotel is modern, some aspects like the air conditioning system are centrally controlled and may not allow individual temperature adjustments, leading to warmer rooms at times. The hotel also provides umbrellas in rooms, a thoughtful touch for unexpected weather. Some guests have noted occasional issues with elevator functionality or unexpected fire alarms, though these are typically resolved promptly.