A modern, smoke-free property with secure parking on site, the Mercure Salzburg City offers a quiet location within walking distance of the Mirabell Palace and Gardens. The spacious twin and double rooms each feature a flat-screen television, minibar, and free WIFI. Pets are welcome, for an additional nightly fee. The Mercure Salzburg City welcomes travellers with a 24-hour reception desk and multilingual staff. Concierge services and a business centre are available on site. A rich breakfast buffet is served daily, with opening hours to suit both early birds and late risers. Guests can also enjoy regional and international cuisine indoors or out on the terrace at Le Sel, the hotel's casually elegant restaurant. The Salzburg Cathedral, Altstadt, and Mozart's birthplace are within a healthy 20-minute walk, and Red Bull Hangar-7 is within 20 minutes by car. Salzburg Airport is 5.6 miles away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Many guests describe the front desk staff as very pleasant, professional, and helpful. Tourists comment that the personnel are pleased to assist with booking tours or restaurants, and international guests in particular are relieved that many staff members are fluent in English.
Guests initially daunted by the building's aging exterior and lobby are pleased to find the rooms are more modern, with nice lighting, spacious showers, and comfortable beds. Superior rooms are particularly spacious, and many offer a balcony or pleasant view of the hotel garden.
Guests generally like the hotel's quiet location just outside the city centre, often noting it is about 10-15 minutes on foot from the train station, and also a pleasant 15 or 20-minute walk into the Old Town and most of the top tourist attractions, including the Salzburg Cathedral and Mirabell Palace. Guests travelling by car like the ample car parking, and find the hotel reasonably easy to access.
Some guests have been disappointed to find the air conditioning and heating is centrally programmed and controlled, which can sometimes result in an overly warm room on an unseasonably warm spring night.
Guests have been dismayed to find the restaurant and bar closed on Sunday nights, and note that there are few alternatives within a short walk. Though many enjoy the breakfast, some guests find the dining area a bit dated and easily crowded.
Though the staff receive largely positive reviews, some guests have been disappointed in their approach to resolving issues with room maintenance or other issues related to the enjoyment of their stay.
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