Grand Hotel de Clermont

This hotel offers an authentic Parisian experience, particularly appealing to budget travelers and solo adventurers seeking to immerse themselves in the vibrant Montmartre neighborhood. Its signature feature is the lively attached bar, which contributes significantly to the local atmosphere. Guests frequently highlight the hotel's excellent location and the generally friendly and helpful staff. While the rooms are often described as basic and compact, they provide a functional base for exploring the city. To enhance your stay, consider requesting a room away from the street to minimize noise from the bar and be prepared for a more traditional, no-frills accommodation experience.

Facilities & Amenities
The hotel provides essential amenities, though some guests note the absence of certain modern conveniences. There is generally Wi-Fi available, although its reliability and signal strength can be inconsistent in some rooms. Many guests mention the lack of air conditioning, with only a fan provided in some rooms, which can be a concern during warmer periods. The building does not have an elevator, and the staircases are often described as narrow and steep, posing a challenge for guests with heavy luggage or mobility issues. In-room amenities typically include a small fridge, and a coffee machine is available in the lobby for guest use. Luggage storage is offered, which is appreciated by many.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed, with many describing the rooms as small and basic. Some guests reported significant concerns regarding cleanliness, including the presence of mold on walls and in bathrooms, as well as unpleasant odors. There are also concerning reports of bed bugs from a few guests. Rooms are frequently noted for their thin walls, leading to considerable noise from neighboring rooms, the street, and the attached bar, which can disrupt sleep. Bathrooms are often described as small and dated, with issues such as slow drains, broken shower doors, and a lack of shelving. While some found the beds comfortable, others noted them as old or worn.

Dining & Food Quality
The hotel features a lively bar on the ground floor, which is a popular spot for locals and contributes to a vibrant atmosphere. Many guests enjoy the opportunity to experience this authentic local establishment. However, this also means that rooms facing the street can experience significant noise from the bar's patrons until late hours. Despite some initial indications or past offerings, guests consistently report that breakfast is not provided by the hotel, or if it is, it is very basic and often unavailable, leading to disappointment for those expecting it.

Location & Accessibility
The hotel's central location in Montmartre is consistently highlighted as a major advantage. It is situated on a relatively quiet street but remains within easy walking distance of numerous popular attractions, including the Sacré-Cœur Basilica, the Moulin Rouge, and the Wall of Love. Guests appreciate its close proximity to several metro stations, such as Abbesses and Pigalle, providing convenient access to other parts of Paris. The surrounding neighborhood offers a wide array of restaurants, cafes, and shops, making it an ideal base for exploring the city on foot or via public transport. Parking is available nearby, though it may be a short walk from the hotel.

Staff & Service
The staff generally receives high praise for their friendliness and helpfulness. Many guests commend their accommodating nature, particularly in assisting with luggage and providing local recommendations. The check-in process is often described as quick and efficient. However, there are recurring issues reported regarding additional late check-in fees that are not always clearly communicated upfront, leading to frustration for some arrivals. A few guests also experienced difficulties with booking discrepancies and refund processes, which were not always resolved to their satisfaction.

Additional Information
Guests should be aware of certain policies and charges that have caused confusion for some. There are frequent mentions of unexpected city tax amounts, with some guests reporting discrepancies between what was quoted online and what was charged upon arrival. Furthermore, the hotel has a policy of charging an additional late check-in fee for arrivals after a certain hour, which has been a point of contention for many who felt this was not adequately disclosed during booking. Some guests also reported issues with booking cancellations and refunds, indicating a need for clearer communication regarding these processes.