Lincoln Hotel Monterey Park Los Angeles

The hotel's convenient location within a vibrant Asian community, offering abundant dining options and excellent value for money, stands out as a primary draw for guests. Many also appreciate the spacious rooms available. This makes it an ideal choice for sightseers looking to explore the area, business travelers seeking practical accommodations, and families who benefit from the larger room sizes and included breakfast. Couples can also find a quiet and comfortable retreat. While the hotel is noted for its affordability, feedback on cleanliness and service is mixed. To enhance your stay, it is advisable to manage expectations regarding breakfast variety and be prepared for potential noise from events or neighboring rooms. Additionally, guests should note that daily room cleaning is not standard, so requesting fresh towels or amenities in advance is recommended.

Facilities & Amenities
The hotel provides several convenient facilities and amenities for guests. Many appreciate the presence of an ice machine and a microwave located in the hallways on most floors, offering practical solutions for personal use. Free Wi-Fi is available, though some guests reported issues with connectivity and speed, particularly for streaming. Rooms are generally equipped with a mini-fridge and a coffee maker, adding to in-room convenience. The TVs are often smart TVs, allowing for streaming, but some guests noted limited channel options, with many being in Chinese. The laundry room is available for guest use, though some found the cost to be higher than expected. Feedback on the elevators is mixed, with some experiencing slow service, occasional non-functionality, or unpleasant odors, and at times only one being operational. While a swimming pool is pictured or mentioned, many reviews indicate it is either unavailable, under maintenance, or not present at the location, leading to disappointment for some.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. While many guests found their rooms to be clean and spacious, ensuring a comfortable stay, a significant number reported issues such as dusty surfaces, sticky carpets, and general dirtiness, particularly in the bathroom. Specific complaints included soap scum, hair on tiles, leaking faucets, and outdated fixtures. The beds received mixed reviews; many found them to be comfortable or firm, contributing to a good night's sleep, while others described them as hard or like "sleeping on cement." Noise levels are a recurring concern, with reports of loud music from events, sounds from neighboring rooms, and general hallway noise impacting sleep quality. Some guests also noted unpleasant odors in the hallways, occasionally seeping into rooms, and a lack of basic in-room amenities like washcloths, bottled water, or consistent shampoo/conditioner refills.

Dining & Food Quality
The hotel offers an included breakfast, which garners mixed reviews. Many guests appreciate the convenience and the fact that it is provided, often describing it as good or decent for a free offering. The breakfast variety typically includes both Western and Asian options, such as waffles, eggs, ham, sausage, potatoes, porridge, muffins, cereal, and toast. However, a common complaint is the limited selection and the same items being served daily, which can become monotonous for longer stays. Some found the food quality to be basic, bland, or even cold and salty. The breakfast room can become crowded, especially during peak hours, and some guests noted the use of styrofoam plates. While there is no longer a proper restaurant on-site, one review positively mentioned the Belvedere Lounge for meals, suggesting it might be a hidden gem.

Location & Accessibility
The hotel's location is consistently highlighted as a major advantage, offering convenient access to various points of interest. Situated in a predominantly Asian community in Monterey Park, it provides easy walking access to a multitude of Chinese restaurants and shops. Guests appreciate its central location and easy access from the freeway, making it a practical base for exploring the wider Los Angeles area, including attractions like Dodger Stadium and downtown. While many describe the neighborhood as safe and quiet, some guests expressed feelings of unease or concerns about the immediate surroundings. Parking is available in a covered garage, which is generally considered safe and ample. However, it is important to note that a fee of $5 per night is charged for parking, which some guests found unexpected or inconvenient, especially as it was previously free.

Staff & Service
Feedback on staff and service is quite varied. Many guests consistently praise the friendly staff, describing them as helpful, attentive, and accommodating, contributing positively to their stay. Specific mentions include quick assistance with requests and a generally welcoming demeanor. However, a notable number of reviews report negative experiences, citing unprofessional, rude, or unhelpful staff at the front desk, with some instances of slow check-in processes or issues with reservation changes. Housekeeping service is a frequent point of contention; it is often provided by request only and not on a daily basis, leading to rooms not being cleaned or towels not being replaced for multi-night stays. Some guests also noted a perceived lack of urgency or a language barrier with certain staff members, impacting the overall service experience.

Additional Information
This hotel is an older property, with many guests noting its age and the need for improvements or renovations in certain areas, despite efforts to maintain cleanliness. A significant point of concern for some guests was the locked staircases, which they were told were to prevent unauthorized access, but raised safety concerns regarding emergency exits. The TV channels offered are often limited, with a strong emphasis on Chinese programming and a lack of common English-language or sports channels. On a positive note, some guests appreciated that no deposit was required upon check-in, and the check-out time of noon was seen as a convenient feature, allowing for a more relaxed departure. The hotel also features a small gift shop in the lobby, though it operates on a cash-only or Zelle basis.