Toyoko Inn Odawara eki Higashi guchi

This hotel offers a highly convenient urban stay, distinguished by its prime location just a short walk from Odawara Station and Odawara Castle, making it an excellent base for exploring both the city and the Hakone region. Guests consistently highlight the friendly staff, clean rooms, and the surprisingly extensive breakfast as key features. It is particularly well-suited for sightseers and business travelers seeking easy access to transportation and local attractions. Families will appreciate the practical amenities and central position for day trips, while budget travelers find it offers great value. To enhance your experience, consider arriving early for breakfast to avoid peak crowds, or utilize the convenient take-out option to enjoy your meal in your room. Be aware that beds tend to be firm, so guests sensitive to this might consider bringing a personal comfort item.

Facilities & Amenities
Guests find the hotel's facilities practical and convenient for their stay. Free Wi-Fi is available and generally reported as quick and reliable, ensuring guests can stay connected. The presence of multiple elevators is a notable advantage, helping to manage morning rush hours, especially during breakfast. Guests appreciate the readily available vending machines offering affordable drinks. A laundry facility is on-site, proving useful for longer stays, though some guests noted it can be busy or require specific attention. Essential amenities like toothbrushes, pajamas, and extra pillows are conveniently located in the lobby for guests to pick up as needed. While rooms are equipped with basic power outlets, some guests suggested more power outlets, particularly near beds, would be beneficial for charging multiple devices.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with many guests describing rooms as tidy, spotless, and well-maintained. Room sizes receive mixed feedback; some guests found them compact or congested, especially for families with multiple occupants, while others considered them adequately spacious for Japanese standards. A frequently mentioned aspect is the firmness of the beds, which many guests describe as very hard, akin to concrete or rock, and the pillows are often noted as thin. Noise levels vary; some guests enjoyed a quiet stay, but others reported occasional street noise, train sounds, or disturbances from corridor activity and adjacent rooms. The bathroom is generally clean, though some found it small, and a few noted issues with hot water taking time to arrive or minor drainage problems. Guests booking smoking rooms should be aware of a persistent smoke smell.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, often exceeding expectations for a free offering. The variety of food options is widely praised, featuring a substantial selection of Japanese-style dishes, including local specialties like Odawara oden and kamaboko, alongside staples like curry, rice, and bread. The food quality is generally rated as delicious and satisfying, providing a hearty start to the day. However, the breakfast area is frequently described as small and prone to extreme crowding, especially during peak hours, leading to long lines and difficulty finding seats. To mitigate this, the hotel offers a highly appreciated take-out option with containers provided, allowing guests to enjoy their meal in their rooms. Coffee is also available for take-away, and staff are generally efficient at replenishing food items.

Location & Accessibility
The hotel's central location is a major advantage, placing guests within a very short walk (typically 2-5 minutes) of Odawara Station, making it exceptionally convenient for train travel and connections to other areas. Its proximity to Odawara Castle (a 5-10 minute walk) is also highly valued, allowing easy access to this historical landmark. Guests appreciate the abundance of restaurants and shops in the immediate vicinity, providing numerous dining and retail options. The hotel serves as an excellent base for exploring the Hakone region, with easy transfers available from Odawara Station. While parking is available, it can be limited and sometimes requires guests to use off-site or more distant facilities, though staff are helpful in guiding guests.

Staff & Service
The hotel staff consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend their professional and courteous demeanor, noting their willingness to assist with various requests, including providing items like newspaper for wet shoes or selling umbrellas. The check-in process is often described as efficient, utilizing QR codes and self-service machines, though staff are always on hand to provide assistance for those unfamiliar with the system. The hotel also offers convenient luggage storage services before check-in and after check-out, which is greatly appreciated by guests wanting to explore the area unencumbered. Staff members make an effort to communicate effectively, often utilizing translation tools to assist international guests.

Additional Information
Guests should be aware that while the hotel offers smoking rooms, accidental bookings of these rooms by non-smokers have sometimes resulted in a noticeable smoke smell. The hotel does not have an outdoor smoking area on its premises, which may be inconvenient for some guests. For convenience, many amenities such as toothbrushes, pajamas, and extra pillows are not placed directly in rooms but are available for guests to pick up from the lobby area as needed. For longer stays, it's important to note that room cleaning services are typically provided only every four days, though fresh towels are available daily upon request.