Soldanella

The hotel is celebrated for its historic charm and stunning panoramic views of the lake and mountains, which are consistently highlighted as its signature features. Guests are captivated by the hotel's Belle Epoque style, feeling transported to a bygone era while enjoying modern comforts. The property is an excellent fit for sightseers and couples seeking a romantic getaway, as the breathtaking vistas from rooms, the dining area, and the outdoor terrace create a memorable backdrop. Solo travelers also find the hotel welcoming and a good value. For those who appreciate a unique, traditional ambiance, this hotel offers a distinctive experience. To fully immerse yourself in the beauty of the surroundings, it is highly recommended to request a lake view room. Additionally, guests staying two nights or more should inquire about the complimentary transport card, which provides access to local mountain railways and buses, enhancing exploration of the area.

Facilities & Amenities
The hotel offers a range of facilities that contribute to a comfortable stay, blending historic charm with practical amenities. Guests frequently appreciate the unique, historic elevator, which, despite its age, is consistently noted as functional and adding to the hotel's character. The bar, affectionately known as "The Zoo," is a popular spot, often praised for its inviting atmosphere and the magnificent views from its adjacent outdoor terrace. While many enjoy this space, a significant number of guests express strong dissatisfaction with smoking being permitted within the bar area, noting that the smell can permeate nearby common areas. For relaxation, a sauna is available, though some guests mention an additional charge or occasional issues with its cleanliness. Common areas also include a pool table and a library, providing spaces for leisure. Wi-Fi connectivity is generally reported as reliable throughout the property.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, describing rooms as spotless and well-maintained. The room size is frequently highlighted as generous, offering ample space for relaxation, with many featuring a balcony or a bay window that enhances the experience. The beds receive widespread praise for their exceptional comfort, ensuring a restful night's sleep, often accompanied by mentions of high-quality linens and heavenly duvets. While the overall room decor is acknowledged as having an older, traditional charm, many guests appreciate the updated bathrooms, particularly the modern, multi-jet showers which are a standout feature. However, some reviews note that certain bathrooms can be small or show signs of age, such as peeling glaze on bathtubs, and occasionally lack sufficient amenities like hooks for towels. Noise levels are generally low, contributing to a peaceful environment, though some guests report minor disturbances from the bar or street if windows are left open.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, with guests describing it as excellent, plentiful, and offering a good variety of options. The dining room itself is a highlight, noted for its elegant ambiance, crisp white tablecloths, and especially its stunning lake views, which create a beautiful setting to start the day. The coffee is often commended for its quality, and the breakfast staff are frequently described as attentive and efficient. However, feedback on the breakfast menu is mixed regarding hot food; while many appreciate the selection of cheeses, breads, and cereals, some guests express disappointment that hot food items like scrambled eggs or bacon are not standard offerings or incur an additional charge. The on-site restaurant for dinner is generally well-regarded, with many guests enjoying the high standard of the food quality and the overall dining experience, though a few find it to be on the pricier side or offering limited light snack options.

Location & Accessibility
The hotel boasts an excellent location in St. Moritz, frequently praised for its convenience and proximity to key areas. Guests find it within easy walking distance of the village center, offering quick access to restaurants, shops, and other attractions. The hotel's position on a hillside provides its signature panoramic lake views, which are a major draw. However, accessibility from the train station receives mixed feedback; while some guests find the 10 to 15-minute walk manageable, many note it involves a significant uphill climb, especially with luggage. To mitigate this, the hotel offers a shuttle service to and from the station, which many find helpful despite a potential fee. A bus stop is conveniently located just a short walk away, providing easy public transport access. Parking is available on-site, though guests should be aware that spots can be limited.

Staff & Service
Feedback on the hotel's staff and service is generally positive, with many guests highlighting the overall friendliness and helpfulness of the team. The restaurant staff, in particular, consistently receive high praise for their efficiency, attentiveness, and courteous demeanor during breakfast and dinner service. The check-in process is often described as smooth and quick, contributing to a positive first impression. However, interactions with reception staff elicit more mixed reviews; while many guests find them friendly and accommodating, a notable number report experiences of unfriendliness, rudeness, or a perceived lack of helpfulness, particularly concerning minor requests like extra in-room amenities. Despite these isolated concerns, the shuttle service is frequently commended for its attentiveness and politeness, assisting guests with transportation to and from the train station. Overall, the staff's dedication to providing a welcoming atmosphere is a recurring theme, though consistency in service at the front desk could be improved.

Additional Information
Guests frequently highlight the valuable complimentary transport card, provided for stays of two nights or more, which grants free access to local mountain railways, gondolas, and buses, significantly enhancing the exploration of St. Moritz and its surroundings. A notable point of concern, however, is the hotel's smoking policy; smoking is permitted in the bar area, and several guests report that the stale smoke odor permeates the lobby and adjacent common spaces, occasionally even reaching non-smoking rooms, which can be a significant deterrent for non-smokers. While the hotel's historic character is widely appreciated, some guests note that certain aspects of the property, particularly common areas, appear dated and could benefit from renovation. Additionally, guests should be aware of specific policies, such as the very limited provision of in-room tea and coffee supplies, with requests for additional items sometimes met with refusal or a requirement to purchase.