Hotel Grace La Margna St. Moritz

This hotel offers a luxurious and sophisticated urban escape, distinguished by its stunning blend of historic architecture and modern design, complemented by an exceptional spa and breathtaking lake and mountain views. It is an ideal destination for luxury travelers seeking refined comfort, sightseers due to its prime location, and families who appreciate its welcoming atmosphere and dedicated amenities. Couples will find it perfect for a romantic getaway, while ski enthusiasts benefit from convenient services. Guests consistently highlight the hotel's impeccable cleanliness, comfortable accommodations, and the highly attentive service provided by the staff. To maximize your experience, consider requesting a room with a lake view and be sure to explore the renowned spa facilities.

Facilities & Amenities
Guests consistently praise the hotel's comprehensive and luxurious facilities. The spa center is frequently highlighted as exceptional, featuring a beautiful indoor pool with mountain views, a sauna, steam room, and hot tub, providing a perfect retreat for relaxation. The fitness center is well-equipped with modern machines, also offering scenic views. For families, a dedicated kids' playroom is available, ensuring entertainment for younger guests. The hotel also boasts a convenient ski shop on-site, making ski rentals and equipment preparation effortless. Common areas, including the bar and lounge, are described as beautifully designed, cozy, and vibrant, offering a welcoming atmosphere for socializing.

Cleanliness & Room Comfort
The hotel rooms are consistently lauded for their impeccable cleanliness and luxurious comfort. Many guests describe the rooms as spacious and beautifully appointed, often featuring modern bathrooms with generous dimensions, some including free-standing bathtubs and rain showers. The beds are frequently mentioned as exceptionally comfortable, ensuring a restful sleep, complemented by a thoughtful pillow menu allowing guests to customize their comfort. Many rooms offer stunning lake and mountain views, enhancing the overall experience. While most guests find the rooms quiet, some have noted occasional noise levels from the street or the hotel's bar, and a few found the air conditioning system to be less effective, leading to warmer room temperatures. Complimentary mini-bar items and in-room iPads for services are also appreciated.

Dining & Food Quality
The hotel's dining experiences receive widespread acclaim, particularly the breakfast, which is consistently described as fabulous, excellent, and among the best. Guests appreciate the wide variety of options, including fresh juices, regional specialties, and homemade items, served in a beautiful setting with attentive service. While most praise the quality, some guests noted that the scrambled eggs were occasionally overcooked or pastries were not always fresh. The hotel's restaurants, including the Beefbar and The View, are highly recommended for their delicious food, excellent service, and appealing ambiance, with The View offering stunning vistas. The bar is also popular for its creative cocktails and vibrant atmosphere, though a few guests experienced slower service or found the music too loud.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests directly next to the train station, which is highly convenient for arrivals, departures, and excursions like the Bernina Express. It is also within easy walking distance to the city center, main shopping streets, and various local attractions. Guests appreciate the stunning views of the lake and mountains directly from the hotel. Despite its central position, many reviews highlight the peaceful and quiet environment. The hotel provides a helpful shuttle service to the train station, ski slopes, and into town, further enhancing accessibility. Parking is available in an on-site garage, which includes electric charging stations.

Staff & Service
The staff at this hotel consistently receives exceptional praise, with guests describing them as friendly, attentive, helpful, and highly professional. Many reviews highlight the welcoming atmosphere created by the team from arrival to departure. The check-in process is noted as quick and efficient, and staff are commended for their willingness to accommodate requests and provide personalized assistance, such as offering local recommendations or arranging transportation. Housekeeping is frequently described as impeccable, ensuring rooms are always clean and well-maintained. While the vast majority of feedback is overwhelmingly positive, a few isolated instances mentioned less satisfactory interactions with specific front desk or restaurant staff.

Additional Information
Guests appreciate the thoughtful inclusion of a complimentary mini-bar stocked with non-alcoholic beverages and snacks, adding significant value to their stay. The hotel also offers a pet-friendly policy, welcoming guests traveling with their animals. For those seeking enhanced comfort, a unique pillow menu is available, allowing guests to choose their preferred pillow type. The hotel provides practical in-room amenities such as a branded rucksack, umbrella, and towel bag for guest use, demonstrating attention to detail. The property's recent and extensive renovation is frequently mentioned, contributing to its modern and luxurious feel.