Hotel Restaurant Alpina

The hotel offers a memorable Alpine experience, distinguished by its breathtaking mountain views from many rooms and common areas, making it a true gem for visitors. This family-run establishment consistently earns high praise for its beautiful setting, excellent service, and charming atmosphere, often described as a cozy retreat. It is an ideal choice for sightseers and hikers eager to explore the surrounding nature, as well as couples seeking a romantic and quiet getaway. Families also find it a welcoming and convenient base for their adventures. To maximize your stay, guests are advised to request a room with a balcony to fully immerse themselves in the stunning vistas. Additionally, be sure to take advantage of the highly-praised on-site restaurant for an exceptional dining experience, and prepare for a short, steep walk when arriving from the train station, especially with luggage.

Facilities & Amenities
Guests appreciate a range of convenient facilities and amenities that enhance their stay. The hotel provides reliable Wi-Fi with good speed, ensuring guests can stay connected. A significant convenience for those traveling by car is the availability of free parking on-site. For longer stays or active travelers, the coin-operated laundry facilities, including a washer and dryer, prove to be very helpful. Guests can also enjoy the hotel's pleasant outdoor green space and patio area, offering a relaxing spot to unwind amidst the scenic surroundings. While the hotel does not feature air conditioning, which is typical for the region, fans are readily provided upon request to ensure comfort during warmer periods. Some guests noted the absence of a mini-fridge in their rooms. Thoughtful touches include the provision of spring water with lemons in the lobby and carafes in rooms for tap water. An elevator ensures easy access to all upper floors.

Cleanliness & Room Comfort
Rooms and bathrooms are consistently described as exceptionally clean and well-maintained, with daily housekeeping and towel changes. Many guests found their rooms to be spacious, cozy, and comfortable, often highlighting the breathtaking mountain views from their balconies. Most guests reported comfortable beds with high-quality linens and down quilts, ensuring a restful sleep. However, some found the beds too soft or the pillows flat, while a few noted older mattresses. Despite the hotel's proximity to the train station, noise levels are generally quiet, contributing to a peaceful stay. The bathroom size is frequently mentioned as small or compact, particularly the shower stall, with some guests noting minor issues like loose fittings or slow drainage.

Dining & Food Quality
The breakfast receives widespread praise for being delicious, generous, and diverse, featuring fresh fruits, various cheeses, cold cuts, and an assortment of breads. Guests appreciate the option to order freshly prepared eggs. While most found the selection satisfying, some guests staying for longer periods wished for more variety. The on-site restaurant is consistently highlighted as a major draw, with many guests describing the dinner experience as superb, excellent, and offering high-quality, delicious food. Specific dishes like lamb and ravioli, along with a multi-course dinner option, are frequently commended for their taste and value. The restaurant's atmosphere is noted as pleasant and quiet, often complemented by mountain views. Most guests found the service in the restaurant to be attentive and friendly, though a few isolated comments mentioned less professional service. The kitchen is also praised for accommodating dietary needs.

Location & Accessibility
The hotel boasts an excellent and highly convenient central location, situated just a short walk (2-5 minutes) from the train station and close to the main street with various shops and a supermarket. Despite its proximity to the station, the hotel is notably quiet, ensuring a peaceful environment away from train noise. A key feature of the location is the breathtaking mountain views available from many rooms and common areas. Guests should be aware that the hotel is located up a short, steep hill or driveway, which can be challenging when arriving with heavy luggage, though many consider it a minor inconvenience given the overall benefits. Free parking is available on-site, adding to the convenience for guests traveling by car.

Staff & Service
The staff consistently receives overwhelmingly positive feedback for being exceptionally friendly, helpful, and attentive, creating a warm and welcoming atmosphere for guests. Many reviews highlight the personal touch provided by the family who owns and operates the hotel. Guests appreciate the quick check-in process and the staff's willingness to accommodate requests, such as providing fans or storing luggage. The team is also commended for offering valuable local advice and assisting with discounted tickets for area attractions, enhancing the overall guest experience. While the vast majority of comments praise the service, a very small number of reviews mentioned isolated instances of less accommodating or unprofessional interactions, primarily concerning specific requests or restaurant service.

Additional Information
A truly distinctive and frequently highlighted aspect of the hotel is its status as a third-generation family-run establishment. The owners are consistently present and actively involved in daily operations, which guests repeatedly commend for creating an exceptionally warm, personal, and welcoming atmosphere that feels like a home away from home. The hotel offers a unique policy allowing guests the flexibility to choose whether they want daily room cleaning and bed making services. Furthermore, guests can significantly benefit from guest discounted tickets for local cable cars, trains, and funicular railways, which not only provides cost savings but also helps in avoiding queues at popular attractions. Thoughtful additional amenities include the provision of board games in a common area for relaxation and entertainment, and the inclusion of a Bible and an inspirational book in rooms. It is important for guests to note that smoking is permitted on balconies, which some found to be a minor drawback if neighboring guests were smoking.