Holiday Inn Express & Suites Los Angeles Airport Hawthorne By Ihg

This hotel is a popular choice for travelers due to its strategic location near the airport and major event venues like SoFi Stadium, complemented by secure parking. It is particularly well-suited for event-goers and airport travelers seeking convenience and a comfortable stay. Guests frequently highlight the hotel's overall cleanliness, the comfort of its beds, and the quality of the complimentary breakfast. The staff's friendly and helpful demeanor also contributes positively to the guest experience. For those planning a visit, it is advisable to request a room away from the Pacific Coast Highway side to minimize potential noise, and to be aware of the parking arrangements, which involve a separate, gated structure.

Facilities & Amenities
The hotel offers a range of facilities, though guest experiences vary. The swimming pool and hot tub are available, with some guests finding them clean and enjoyable, while others noted they were closed for maintenance or appeared run-down. A fitness center is on-site, though some equipment has been reported as needing updates or repairs. Free Wi-Fi is provided, but its strength and reliability can be inconsistent. Guests appreciate the convenience of vending machines and ice machines. There are also laundry facilities available, which are credit card operated. Some guests utilizing EV charging stations expressed frustration over non-electric vehicles occupying the designated spots, indicating a need for better enforcement.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many praising the comfortable beds and the overall tidiness of the accommodations. Rooms are often described as spacious and well-maintained, featuring amenities like a microwave, mini-fridge, and coffee maker. However, some reviews mention issues such as unpleasant odors (ranging from smoke to mildew), stained carpets, or torn comforters in certain rooms. There are also comments about poor bathroom finishing and dusty air conditioning units. Noise levels can be a concern for some, particularly from the adjacent highway or from other guests in the hallways or neighboring rooms, impacting the quietness of the stay.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, offering a good variety of options. Popular items include egg white omelets, turkey sausage, and the pancake maker, along with cinnamon rolls and quality coffee. While the food quality is generally well-received, the breakfast area can become quite crowded, especially during peak hours, making it challenging to find seating. Some guests noted the use of disposable plates and cutlery. Despite the occasional crowding, the breakfast staff are often commended for their efficiency in keeping items replenished and the area clean.

Location & Accessibility
The hotel's central location is a major advantage, being very close to LAX airport and SoFi Stadium, making it ideal for travelers with early flights or those attending events. It is conveniently situated near various fast-food restaurants and service stations. Parking is available in a secure, gated garage located across the street from the hotel, which guests generally find safe and convenient, though it incurs a daily fee. While the immediate surrounding area is sometimes described as busy, the hotel itself provides a secure environment. Public transportation options are also accessible nearby, offering connections to other parts of the city.

Staff & Service
The staff generally receives high praise for their friendliness and helpfulness. Many guests commend the quick check-in process and the staff's willingness to accommodate requests, such as room changes or early check-ins. Housekeeping services are available, though guests should note that advance notice is typically required for room cleaning. Security personnel are often highlighted for their assistance, particularly with guiding guests to and from the parking garage. While most interactions are positive, a few guests reported instances of staff being perceived as indifferent or unhelpful, particularly at the front desk, though these appear to be isolated incidents.

Additional Information
Guests should be aware that the hotel is undergoing renovations, which may result in some noise or visible construction elements in certain areas. Information regarding the parking fee and a daily deposit is not always clearly communicated during the booking process, which can surprise some guests upon arrival. Room amenities like televisions are sometimes described as small. Some guests have reported issues with water pressure in the showers, particularly on higher floors, and occasional problems with air conditioning or thermostats. The hotel provides complimentary toiletries, and some guests appreciate the availability of extra items upon request.