Genting View Resort

The hotel offers a serene nature-immersed escape, making it a memorable destination for guests seeking tranquility away from the city's hustle. Its signature appeal lies in providing a peaceful and healing environment, often described as a hidden gem that allows for deep relaxation and rejuvenation. Guests consistently highlight the spacious rooms and the exceptionally friendly staff as key elements contributing to a positive stay. This hotel is particularly well-suited for couples desiring a quiet, romantic getaway amidst natural beauty, families who appreciate ample room space and a relaxed atmosphere for their children, and individuals looking for a quiet retreat to unwind and recharge. To maximize your experience, it is advisable to have a personal vehicle for convenient access to nearby attractions and dining, and consider requesting a room away from any ongoing construction to ensure an undisturbed stay.

Facilities & Amenities
Guests frequently praise the hotel's well-maintained swimming pool, which includes a dedicated kid pool and offers hot shower facilities nearby, making it a refreshing spot for all ages. For those looking to stay active, a fitness center is available, and bicycles can be rented for exploring the surroundings. Families also appreciate the small mini playground on-site. Connectivity is seamless with free Wi-Fi that is noted for its speed, often supplemented by Wi-Fi extender devices in rooms. The convenience extends to practical needs with self-service laundry facilities, and communal BBQ facilities are available for guest use. Some guests also enjoy the game room with table tennis. Additionally, the presence of ice machines and vending machines adds to the overall convenience, ensuring guests have access to essentials throughout their stay.

Cleanliness & Room Comfort
Guests consistently commend the spacious rooms and overall cleanliness of the accommodations, noting a pleasant aroma upon entry. The comfortable beds and large smart TVs equipped with streaming services like Netflix and YouTube are frequently highlighted, providing ample entertainment and relaxation. Rooms are well-equipped with effective air conditioning and reliable hot water for showers. Many rooms feature balconies offering scenic views of the pool or surrounding nature, enhancing the tranquil atmosphere. While most guests enjoy a peaceful stay, some have noted occasional noise levels due to ongoing construction or from neighboring rooms, particularly those with connecting doors. A few reviews also mentioned that some bathrooms appeared outdated and that the pillows could be firmer, though these were minor points amidst overwhelmingly positive feedback.

Dining & Food Quality
The hotel features an on-site cafe that provides convenient dining options, though the menu is generally described as simple with limited choices. Popular breakfast items include Nasi Lemak and an American breakfast, which are often found to be affordable and satisfactory for a quick start to the day. While the food quality is generally acceptable for a quick meal, some guests noted that breakfast options could be more diverse, and service can occasionally be slow during peak hours, suggesting a need for better estimation of demand. For those seeking more variety, the hotel's location is advantageous, being a short drive from numerous nearby restaurants and shops, allowing guests to easily explore local culinary offerings outside the property, as the cafe does not offer extensive meal choices beyond breakfast.

Location & Accessibility
The hotel is often described as a hidden gem due to its secluded location amidst nature, offering a peaceful retreat away from the main tourist crowds. Despite its tranquil setting, it maintains a strategic position, being just a short drive from Genting Highlands attractions, including the GPO (Genting Highlands Premium Outlets) and various nearby shops and restaurants. Most guests emphasize the necessity of having a personal vehicle for convenient travel, as the area is not easily walkable to amenities. Parking is readily available on-site, with both covered and uncovered options, though some areas might be limited. A recurring point of feedback concerns the road conditions leading to the hotel, with some guests noting unpaved sections and potholes, which can make the approach a bit rough.

Staff & Service
The hotel consistently receives high praise for its friendly staff and exceptional helpful service. Guests frequently highlight the team's accommodating nature, noting their willingness to assist with various requests, from providing information to helping with luggage. The smooth check-in process is a common positive, often described as quick and efficient, even for late arrivals. Many reviews commend the quick service in addressing any issues that arise, such as room maintenance or even assisting with car troubles, demonstrating an attentive assistance that goes above and beyond. The staff's welcoming demeanor and professionalism contribute significantly to a positive and comfortable guest experience, making visitors feel valued and well-cared for throughout their stay.

Additional Information
Guests should be aware that there is ongoing construction of a new block within the hotel premises. This can occasionally lead to noise levels during office hours and may affect the road conditions leading to the hotel, making it a bit rough. While the hotel aims for tranquility, the construction might introduce some temporary disturbances. For guests planning a late arrival, it is important to note the late check-in policy which may require a call ahead, as the 24-hour reception is not always staffed in person. However, the hotel provides a WhatsApp contact for assistance outside of standard reception hours, ensuring guests can still receive support. This allows for flexibility while maintaining security and guest convenience.