Doubletree by Hilton Buena Park

This hotel offers a memorable stay, particularly for its complimentary shuttle service to popular theme parks, a standout feature that greatly enhances the guest experience. Guests are consistently welcomed with warm cookies upon arrival, setting a friendly tone. The hotel is an excellent fit for families and theme park visitors seeking convenience and comfort, thanks to its strategic location and dedicated transportation. Business travelers also find it suitable due to the professional atmosphere and well-maintained facilities. The recent renovations have significantly improved the property, contributing to a pleasant environment. To maximize your stay, consider utilizing the free shuttle to avoid parking fees at attractions, and if you are a light sleeper, requesting a room away from the highway is advisable for a quieter experience.

Facilities & Amenities
The hotel provides a comprehensive range of facilities designed to enhance guest comfort and convenience. A large and inviting outdoor pool and hot tub area serves as a central hub for relaxation and recreation, though some guests noted occasional noise from this area at night. For those maintaining their fitness routines, a well-equipped fitness center is available. Guests appreciate the convenience of an on-site Starbucks in the lobby, offering quick access to beverages. The hotel also features a convenient mini-market for snacks and essentials, and laundry facilities are available for guest use. Free Wi-Fi is provided throughout the property, ensuring guests can stay connected. While most guests found the elevators efficient, a few mentioned one being out of service or slow at times.

Cleanliness & Room Comfort
Guests generally praise the cleanliness and modern feel of the rooms, often highlighting the recent renovations. Many found the beds comfortable, contributing to a restful sleep, though some noted them as being on the firmer side. Rooms are typically spacious and include a mini-fridge and a Keurig coffee maker. The bathrooms are described as modern and functional, though some guests experienced issues with water pressure, lukewarm water, or older shower heads. Isolated reports mentioned initial room issues like stained carpets or clogged sinks, which were typically resolved by staff. A few guests reported pest issues, such as ants, in their rooms. Noise can be a concern, particularly from rooms facing the highway or from activity in the hallways or pool area.

Dining & Food Quality
The hotel offers various dining options, including an on-site restaurant and bar. Feedback on breakfast is mixed; many guests found it delicious and a good value, especially when included in their stay, while others felt the options were limited or overpriced if purchased separately. The breakfast is typically served a la carte rather than as a buffet. Room service is available and has received positive comments for its quality and competitive pricing. The Starbucks in the lobby provides a convenient option for coffee, though it does not offer a full menu. The signature warm chocolate chip cookies provided at check-in are a consistent highlight and a beloved part of the hotel's offering.

Location & Accessibility
The hotel boasts a highly convenient location, situated just off the 91 freeway ramp, providing easy access to various destinations in the region. It is exceptionally close to major theme parks, including Knott's Berry Farm and Disneyland, making it an ideal base for park visitors. A complimentary shuttle service to these attractions is a significant advantage, saving guests time and parking fees. Within walking distance, guests can find a Target store, a liquor store, and a variety of restaurants and fast-food options. The nearby Korean Mall also offers additional dining and shopping experiences. While the location is central, rooms facing the highway can experience considerable noise. Ample free parking is available on-site, though it can occasionally be tight during peak times.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by the front desk team, who are often described as welcoming and accommodating, ensuring a smooth check-in and check-out process. The housekeeping staff is noted for their efficiency and responsiveness to requests, such as providing extra towels. The shuttle drivers are commended for being courteous, informative, and reliable, greatly enhancing the theme park experience. While most interactions are positive, some guests reported isolated instances of less attentive service or minor issues with problem resolution. The hotel's commitment to guest satisfaction is evident in their efforts to address concerns and provide a pleasant stay.

Additional Information
Guests should be aware that the hotel has a minimum age requirement of 21 for check-in, and a deposit is typically required upon arrival, which some guests found unexpected. The property has undergone significant renovations, transforming it from a previous hotel brand into its current modern state. While generally well-maintained, some guests reported concerns regarding large groups of teenagers in the pool area late at night, leading to noise disturbances and perceived safety issues. The hotel offers rewards program benefits for loyal members, such as food and beverage credits. Guests have also praised the hotel's efficient lost and found service, with staff successfully retrieving forgotten items. The hotel's overall security is generally well-regarded by visitors.