Camelot Inn & Suites

This hotel is a highly favored choice for guests visiting Disneyland, primarily due to its unbeatable proximity to the park entrance, often just a short walk away. Guests consistently highlight the spacious rooms and overall cleanliness as key features that enhance their stay. The property is particularly well-suited for families and Disneyland visitors seeking convenience and comfort after long days at the park, with many appreciating the updated accommodations. While most experiences are positive, some guests note that the mandatory valet parking can be an unexpected cost. To maximize your stay, consider requesting a room away from the main street for a quieter experience, and be prepared for the valet-only parking system upon arrival.

Facilities & Amenities
Guests find the in-room amenities highly convenient, with many rooms featuring a mini-fridge, microwave, and coffee maker, which are especially useful for families. The hotel also provides free Wi-Fi, ensuring guests can stay connected. While some guests enjoy the pool and hot tub, noting that the pool area offers a good view of the fireworks, others mention that these facilities can sometimes be untidy or under repair, and the hot tub is relatively small. Additional conveniences include elevators, ice machines, and vending machines. The presence of a small on-site shop and a coin-op laundry room is also appreciated, as is the availability of mobility scooter rental directly at the hotel, which proves invaluable for some guests.

Cleanliness & Room Comfort
The hotel generally receives high praise for its clean rooms and spacious accommodations, with many guests noting recent updates and remodels. Most find the beds comfortable, ensuring a restful night's sleep, and appreciate the ample storage space within the rooms. However, feedback on comfort is mixed, as some guests describe beds as too hard, sagging, or having noticeable springs. Noise levels are a significant concern for many, with complaints about street noise, sounds from neighbors, children running in hallways, and early morning disturbances from garbage trucks and landscapers due to thin walls and lack of soundproofing. Additionally, a recurring issue is low water pressure in the showers, and some guests reported a pungent smell from the sink water. The hotel's "light housekeeping" policy, which typically only includes towel changes and trash removal without daily bed making, is also frequently mentioned.

Location & Accessibility
The hotel's central location is its most celebrated attribute, placing guests within a short 5 to 10-minute walk of the Disneyland entrance and Downtown Disney. This proximity allows for easy mid-day breaks back at the hotel and saves on park parking fees. Guests also appreciate being steps away from numerous dining options, including McDonald's, Panera, Denny's, and IHOP. The ability to watch fireworks from certain rooms or the pool area is an added bonus. However, the valet-only parking policy is a frequent point of contention. Many guests express frustration over the mandatory nature and additional cost of parking, often feeling it was not clearly communicated beforehand, and some find the overall parking expense excessive.

Staff & Service
Feedback on staff and service is notably mixed. Many guests commend the friendly staff, particularly the valet attendants, describing them as polite, helpful, and efficient. The quick check-in process and the staff's willingness to accommodate requests, such as early check-in, late check-out, or bag storage, are frequently highlighted as positive aspects. However, a significant number of reviews report negative experiences with some front desk staff, describing them as unfriendly, rude, dismissive, or unaccommodating, especially when addressing issues or specific requests. There are also mentions of a lack of communication regarding hotel policies, such as the mandatory valet parking or the "light housekeeping" service, leading to guest frustration.

Additional Information
Guests should be aware of the hotel's "light housekeeping" policy, which means rooms are not fully cleaned daily, and beds are not made unless specifically requested for longer stays; typically, only towels are refreshed and trash is emptied. An early check-in fee may apply if guests wish to access their rooms before the standard check-in time, with the cost varying based on how early they arrive. The hotel features a convenient on-site shop, Merlin's Marketplace, which offers essentials and souvenirs. Additionally, a mobility scooter rental service is available directly at the property, providing a valuable resource for guests with mobility needs during their visit to the nearby theme park.