Clarion Hotel Anaheim Resort

This hotel is a popular choice for its excellent location and value for money, making it particularly appealing for families visiting Disneyland and conference attendees at the nearby convention center. Guests frequently highlight the hotel's convenient access to major attractions and its generally friendly staff. While the property is recognized as being older and somewhat dated, it consistently provides a clean and functional environment. The hotel is well-suited for budget-conscious travelers who prioritize location and service over modern aesthetics. To enhance your stay, consider utilizing the free shuttle service from the Toy Story parking lot for easy access to Disneyland, and be prepared for the hotel's older decor, focusing instead on its practical benefits and welcoming atmosphere.

Facilities & Amenities
The hotel offers a range of practical amenities, including a pool that is generally described as clean, heated, and equipped with ample seating for relaxation. Guests appreciate the availability of free Wi-Fi throughout the property, ensuring connectivity. For convenience, there are laundry facilities on-site, though some guests have noted issues with the effectiveness of the dryers. Rooms are equipped with mini-fridges and coffee makers, and a communal microwave is available in the lobby for guest use. The hotel features multiple elevators that are typically efficient, minimizing wait times. Some rooms also boast balconies, offering an added space for guests. While a gym is present, some equipment has been reported as out of service, and there is no hot tub available.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed, with many finding the rooms to be generally clean and the beds comfortable, ensuring a restful sleep. The linens are often praised for their quality. However, a recurring theme is that the rooms are dated and in need of modernization, with some guests noting old carpets that can have a musty smell, torn curtains, and visible dust or stains. Bathrooms are frequently described as small and cramped, sometimes making it difficult to maneuver or close the door, and some show signs of rust or dirty grout. Plumbing issues, such as noisy pipes, low water pressure, and slow-flushing toilets, are also mentioned. Noise from traffic and neighboring rooms can be noticeable, and some AC units are reported to be loud.

Dining & Food Quality
The hotel's dining options receive mixed reviews, primarily concerning the breakfast. While available, it is not complimentary and is often perceived as overpriced for its quality, typically costing between $15-$18 per person. Guests describe the breakfast buffet as basic, offering limited options such as eggs, bacon, and waffles, with some finding the food to be of poor quality or even inedible. There are also reports of limited gluten-free options. The hotel's bar is noted to have inconsistent hours, often being closed or only open on weekends. For quick snacks and beverages, a self-checkout shop is available in the lobby, though many guests find its prices to be significantly inflated compared to nearby stores.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage. It is exceptionally convenient for Disneyland, with guests able to walk to the park in 10-20 minutes, or easily access the Toy Story parking lot shuttle across the street, which offers free transport and pre-park security screening. The hotel is also ideally situated for Anaheim Convention Center attendees, being less than a three-minute walk away. Numerous restaurants and shops, including a CVS and 7/11, are within easy walking distance, providing ample dining and shopping choices. Public transportation is readily accessible, with an ART bus stop located directly in front of the hotel. While parking is available on-site, guests frequently express frustration over the significant daily parking fee, which can range from $15 to over $40.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests commend the quick check-in and check-out processes, as well as the staff's willingness to accommodate various requests, such as storing luggage or changing rooms. Housekeeping, when requested, is generally efficient, though some guests have experienced inconsistencies with service frequency or missed requests. Specific staff members are often singled out for their exceptional customer service, going above and beyond to assist guests with their needs, from providing directions to resolving in-room issues. Overall, the staff's commitment to providing a positive guest experience is a recurring positive theme in reviews, despite some isolated instances of unhelpful interactions.

Additional Information
The hotel maintains a pet-friendly policy, accommodating guests traveling with their animals, though a fee applies. Guests should be aware that housekeeping service is typically provided every other day or every third day, rather than daily, unless a specific request is made at the front desk. A deposit is required upon check-in, which is refunded after departure. For items delivered to the hotel, a holding fee may be applied. While the hotel offers a self-checkout shop in the lobby for convenience, guests often find the prices for snacks and beverages to be considerably higher than external retail options. A communal microwave is available in the lobby for guest use, which is a convenient feature for heating food.