Winery Hotel and Condominium HITOHANA

This hotel offers a memorable stay, particularly distinguished by its complimentary wine tasting and an exceptional breakfast experience that consistently receives high praise. Guests frequently highlight the spacious rooms, the hotel's overall cleanliness, and the genuinely friendly and helpful staff. It is an ideal choice for skiers due to its convenient proximity to the gondola and efficient shuttle services, while couples appreciate the cozy atmosphere and delightful dining options. Families find the large rooms, free laundry facilities, and kid-friendly amenities highly beneficial. To enhance your visit, it is advisable to book dinner reservations well in advance, as the restaurant is very popular, and make full use of the hotel's convenient shuttle services for easy access to the slopes and local areas.

Facilities & Amenities
Guests highly value the convenience of the hotel's free laundry machines, which include both washers and dryers, though some note they can be busy. The public bath (onsen) provides a relaxing space for soaking after a day of activities, described as clean and well-maintained, even if not always traditional in style. The inviting lobby and lounge area serve as a welcoming hub, offering complimentary wine tasting, delicious muscat juice, and a continuous coffee and tea station. Additional conveniences include a well-organized ski locker and drying room, ensuring gear is stored efficiently. Rooms are equipped with a bar fridge, and the hotel provides free Wi-Fi throughout, along with ice machines and vending machines for guest use.

Cleanliness & Room Comfort
The hotel consistently earns high marks for its cleanliness, with many guests describing rooms as immaculate and well-maintained. Rooms are generally spacious and comfortable, often exceeding typical Japanese hotel room sizes, providing ample space for luggage and ski gear. The beds are widely praised for their comfort and quality mattresses, ensuring a restful night's sleep, though a few guests found the pillows less comfortable. Bathrooms are thoughtfully designed with separated toilet and shower areas, featuring spacious showers with both rain and handheld options, and are stocked with pleasant lavender products and comprehensive bath sets. While most guests experience quiet rooms, a few noted minor issues with noise levels or bright light switches.

Dining & Food Quality
The breakfast at the hotel is a consistent highlight, frequently described as stellar, amazing, and the best many guests have experienced. It offers a wide and varied selection, blending both Western and Japanese options, with particular praise for the fresh pastries, extensive salad bar, and unique local milk varieties. Guests also appreciate the inclusion of local delicacies like curry soup. The dinner service, while requiring advance booking, is highly recommended for its delicious and well-balanced dishes, with many commending the quality of local ingredients and the overall dining experience. The hotel's restaurant provides a cozy atmosphere, and the food quality, though sometimes noted as pricey, is generally considered excellent value.

Location & Accessibility
The hotel boasts an excellent location, particularly for winter sports enthusiasts, being within easy walking distance (approximately 5-10 minutes uphill) of the Kitanomine gondola. For added convenience, a free shuttle service is provided to both the Kitanomine and Furano ski zones, as well as to the train station. While the hotel is situated in a quiet neighborhood on the outskirts of Furano, offering a peaceful retreat, some guests note that convenience stores and other restaurants are a 10-15 minute walk away, suggesting a car or taxi is beneficial for exploring the main town. Parking is available and free, though it is located off-site, a short walk uphill from the hotel, which can be challenging in snowy conditions.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendliness, hospitality, and attentiveness. Many guests highlight their willingness to go above and beyond to ensure a comfortable stay. A significant number of staff members are proficient in English, facilitating smooth communication for international visitors. Guests frequently commend the quick check-in process and the staff's efficiency in handling requests, such as arranging luggage transport, making restaurant reservations, and providing helpful local recommendations. The staff's dedication is evident in their versatile roles, with some individuals seamlessly transitioning between driving the shuttle and assisting in the restaurant, all while maintaining a professional and accommodating demeanor.

Additional Information
Guests are delighted by the hotel's unique complimentary offerings, including a daily wine tasting featuring various local wines, along with muscat juice and chocolates available in the lobby. The convenience of free washing machines and dryers is a significant benefit for many, especially those on longer stays, though they can be in high demand. Some rooms are equipped with a kitchenette, providing added flexibility for guests. Upon arrival, rooms are thoughtfully stocked with two complimentary water bottles and two canned beers. The hotel maintains a modern and cozy boutique atmosphere, focusing on providing a comfortable and welcoming environment for all visitors.