Sheraton Vancouver Guildford Hotel (Surrey, Canada)

Countless guests recommend requesting as high a room as possible. At 21 floors, the hotel is the highest building in the area and those staying on the uppermost levels are afforded unobstructed and breath-taking mountain, valley and city views from huge bay windows.

Even the lightest sleepers struggle to stay awake in sumptuous Sweet Sleeper beds. Soft, spacious and with bedding described in more than one instance as ‘legendary', you'll soon understand why many quote sleep quality as their primary reason to return.

Quieter and less costly than many inner-city hotels, this is the first choice for many arriving in Vancouver on business. Some have been using it as a base for many years, noting that the impeccable high-standards of service have never slipped, while others are quick to call it a home from home.

While the majority of guests enjoy a memorable stay, occasional reviews suggest some guestrooms are in need of attention. Stained carpets, worn towels, mouldy shower curtains, fused lights and loud AC units are among the list of grievances that have disappointed some arriving with higher expectations.

According to some, small improvements would go a long way. Charges for parking and Wi-Fi continue to perplex those who think this should be covered in the room rate, while an in-room fridge and microwave could be the difference between a good stay and a great one.