Hotel Four Points by Sheraton Surrey (Surrey, Canada)

Almost every reviewer makes mention of the familial front-of-house personnel, who are, by all accounts, among the happiest and most helpful you'll find in the hospitality industry. Knowledgeable, sincere and genuinely willing to go above and beyond, they are themselves a reason that many guests return.

Repeat guests are roundly impressed at the results of recent renovations. All rooms and public areas have been subjected to wholesale improvements, the result of which is a first-class hotel with a contemporary yet comfortable feel. Modernised rooms are spacious, spotless and superbly priced.

Reviewers recommend opting for the package that includes breakfast. With its array of freshly-prepared hot and cold dishes, the breakfast buffet is the perfect way to kick off your day, while a morning menu of mouth-watering morsels is also purveyed for those that fancy something a little different.

Following a rebrand in June 2015 and subsequent renovations, any negative reviews for this establishment have been both isolated and unrelated. Slip-ups in housekeeping and service standards are sporadically reported, as is the occasional maintenance matter, but this doesn't detract from the overwhelmingly positive experience of the majority.