Saijo Hakuwa Hotel

The hotel is frequently praised for its proximity to Hiroshima University, its spacious rooms, and the availability of amenities. Many guests appreciate the convenience of being located near the university, making it a suitable choice for visiting faculty, students taking entrance exams, and business travelers. The spaciousness of the rooms is another recurring positive point, with some guests noting that even single rooms offer ample space. However, some guests noted that the hotel's condition requires upgrades.

The hotel offers a variety of amenities and facilities, though some receive more consistent praise than others. The swimming pool is a popular feature, especially during the summer months, with separate areas for adults and children, including slides and a lazy river; however, some guests felt the pool fee was a bit high. The gym is also available for guests, with free access for those staying at the hotel, although details about the equipment are limited. Free Wi-Fi is provided, but some guests have noted that the signal can be weak. Elevators are available, but no comments were made about their speed or availability.

Guests have generally found the rooms to be clean and comfortable, with some specifically mentioning the spaciousness of the rooms as a positive aspect. The beds are comfortable, and the bathrooms are of a nice size. Some guests appreciated the inclusion of pajamas made of a bathrobe-like fabric. However, some guests have noted that the rooms can be dark, although desk lamps are provided to compensate. One guest reported a cigarette smell in a non-smoking room and expressed dissatisfaction with the hotel's response.

The breakfast service receives mixed reviews, with some guests praising the quality and variety of the food, particularly the Japanese breakfast set meal. The availability of both Japanese and Western options is appreciated, and some guests noted that rice and bread could be refilled. However, others have expressed disappointment with the limited variety and the fact that breakfast is not a buffet. The lunch buffet is a popular option, with many guests enjoying the variety of dishes and desserts available at a reasonable price. However, some guests have found the hot food served cold and the selection to be mediocre.

The hotel's location near Hiroshima University is frequently mentioned as a positive aspect, making it convenient for those visiting the university. The hotel also offers ample parking, which is a plus for guests traveling by car. While the hotel is a bit far from the city center, the quiet and relaxing atmosphere is appreciated by some guests. The availability of EV charging stations was not mentioned in the reviews.

The hotel's staff receives mixed reviews. While some guests have praised the front desk staff for being courteous and helpful, others have reported negative experiences with customer service, particularly at the pool and the Punk Rail cafe. Some guests have found the staff to be kind and pleasant, while others have described their response as low or even bad. The inconsistent staff performance appears to be a recurring issue.

The hotel offers a pool that is open to the public for a fee. The pool is popular with families and includes features such as water slides and a lazy river. Some guests have noted that the pool can get crowded, especially during peak season. There are also food options available at the pool, such as curry, ramen, and udon, which are considered reasonably priced. The family-friendly pool is a major draw for many guests.

Overall, guests seem to find the hotel to be a good value for the price, especially considering the spacious rooms and available amenities. The location near Hiroshima University is a major selling point, and the availability of parking is a plus. While there are some recurring criticisms, such as the weak Wi-Fi and inconsistent staff performance, many guests have had a positive experience and would consider staying at the hotel again. The hotel appears to be best suited for business travelers, visitors to Hiroshima University, and families looking for a convenient and affordable place to stay.