- Free WiFi
- Pool
- Spa
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5 Stars
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About Playacar Palace
Diverse dining at three restaurants
Choose from Italian, Asian, and Latin American cuisine at the resort's three on-site restaurants.
Full-service spa and hydrotherapy
Access the spa facilities for massages, facials, sauna, steam room, and hydrotherapy treatments.
Dated property and maintenance needs
Some areas of the resort show signs of wear, including outdated room decor and maintenance requirements.
Central location near 5th Avenue
Walk just steps from the hotel to reach the shopping, dining, and nightlife of Playa del Carmen’s 5th Avenue.
In-room whirlpool tubs and minibars
Relax in guestrooms equipped with whirlpool tubs, fully stocked minibars, and 24-hour room service.
Direct access to Cozumel ferry
Reach the Cozumel ferry terminal with a short walk from the resort entrance for easy island day trips.
Artisan coffee and sweet treats
Visit the on-site coffee shop for daily brews, pastries, crepes, and ice cream.
Frequent membership sales solicitations
Guests may encounter persistent invitations to attend sales presentations regarding the resort's membership program.
Limited beach and seaweed presence
The beachfront area is narrow and frequently affected by seasonal seaweed accumulation.
Playacar Palace is a 5-star resort located in Bahía del Espíritu Santo, offering direct access to Playa del Carmen's 5th Avenue and steps from the Cozumel ferry dock. The resort features specialty dining at restaurants like Madre Mia and Trattoria, ocean-facing walkout rooms, and an exclusive hydrotherapy spa circuit. Guests can also enjoy a gourmet coffee and dessert bar, in-room whirlpool tubs, and a dedicated kids club. The resort has a review score of 9.2 based on over 5,000 reviews, with WiFi, atmosphere, and service highlighted positively by guests.
Rooms
Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
- 1 1 King Bed and 2 Double Beds
- Sleeps 6
- 525 sq ft
Superior Deluxe Partial Ocean View - Kids & Teens Free
- 1 2 Double Beds, 1 1 King Bed
- Sleeps 4
- 527 sq ft
Superior Deluxe Honeymoon Suite Ocean View - King Size Bed
- 1 1 King Bed
- Sleeps 2
- 525 sq ft
Superior Governor Suite Ocean View - King Size Bed
- 1 1 King Bed
- Sleeps 4
- 525 sq ft
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Price trend
Based on lowest prices on trivago from the last 30 days
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Reviews
Excellent
based on 7,212 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 1,000+ reviews
This hotel is a vibrant beachfront retreat, ideal for couples and sightseers seeking an engaging and comfortable stay. Its excellent location in the heart of Playa del Carmen provides immediate access to 5th Avenue and the ferry pier. The Awe Spa stands out as a key amenity, offering a tranquil atmosphere and quality treatments. Guests consistently praise the exceptional staff and service, noting their warmth and attentiveness, alongside diverse and high-quality culinary offerings, particularly at specialty restaurants like Madre Mia and Momo. For a more serene experience, guests can request rooms facing the garden.
Rated above average for Playa del Carmen
Guest reviews
Excellent62%
Very good18%
Good8%
Fair3%
Poor9%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Steam room
- Massage
- Sauna
Property amenities
- Business center
- Café
- Entrance hall/lobby
- Express check-in/check-out
For children
- Childcare
- Playground
- Kids' club
- Kid meals
Accessibility
- Wheelchair accessible
Room amenities
- Shower
- Ironing board
- Openable windows
- Television
Sports facilities
- Pool table
- Fitness
- Diving
Hotel characteristics
- Family friendly
Food and beverages
- All inclusive (upon inquiry)
Location
Bahía del Espíritu Santo, 77713, Playa del Carmen, Mexico
Highlight
Central location near 5th Avenue
Walk just steps from the hotel to reach the shopping, dining, and nightlife of Playa del Carmen’s 5th Avenue.
Distance from Playacar Palace
- 0.9 km from Playa del Carmen (City center)
- 51.4 km from Cancun International Airport
Explore nearby attractions
Property info
Bahía del Espíritu Santo, 77713, Playa del Carmen, Mexico
Frequently Asked Questions about Playacar Palace
Is there a pool area at Playacar Palace?
Yes, Playacar Palace offers 2 pool areas.
Are pets allowed at Playacar Palace?
No, Playacar Palace doesn’t allow pets.
Is parking available at Playacar Palace?
Yes, Playacar Palace provides Parking for guests.
What time is check-in and check-out at Playacar Palace?
Check-in at Playacar Palace is available from: . Check-out time is by .
Where is Playacar Palace located?
Playacar Palace is located in Bahía del Espíritu Santo, 77713, Playa del Carmen, Mexico.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
