Mountain Side Hotel Whistler by Executive

This hotel is highly regarded for its prime location in the heart of the village, offering unparalleled access to the ski lifts and a vibrant array of shops and restaurants. Its signature feature is undoubtedly its direct proximity to the gondolas, making it an ideal choice for skiers and snowboarders seeking convenience. Many rooms also feature kitchens and unique amenities like private saunas or fireplaces, appealing to families and couples looking for a comfortable and self-sufficient stay. While some aspects of the property show their age, guests consistently find it offers good value. For a more peaceful experience, consider requesting a room away from the street or pool area, and be prepared for the lively atmosphere of a central village location.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest stays, including an outdoor heated pool and hot tub, which are particularly popular after a day on the slopes. Guests appreciate the convenience of ski storage lockers, making it easy to manage equipment. Many rooms are equipped with kitchens or kitchenettes, providing the flexibility for self-catering, and some even boast private saunas or fireplaces, adding a touch of luxury and warmth. While the gym is available, some guests noted it is basic or was under construction. The elevator can be slow, which is a minor inconvenience for some. Free Wi-Fi is available, ensuring guests can stay connected.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing rooms as spacious and clean. However, some reviews indicate a need for updates, particularly in the bathrooms, where bathtubs are often described as old, with rust stains, scratches, or slow drains. Some guests also noted issues with hot water taking a long time to heat up. While beds are mostly found to be comfortable, a few guests mentioned older mattresses or uncomfortable pillows. Noise levels are a recurring concern, with reports of street noise from delivery trucks, party-goers, and music from nearby establishments, as well as noise from the pool area and thin walls. Some rooms also experience a cold draft from windows.

Dining & Food Quality
While the hotel does not extensively feature its own dining options in guest reviews, the presence of well-equipped kitchens or kitchenettes in many rooms is a significant highlight. Guests frequently praise the convenience of being able to prepare their own breakfast and other meals, which is especially beneficial for families or those on a budget. These in-room facilities often include a full-size fridge and basic cooking wares, though some guests suggest bringing additional pans or specific utensils as the provided selection can be minimalist or worn. The central location also means numerous restaurants and coffee shops are just a short walk away, offering diverse dining choices.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, placing guests just a two-minute walk from the ski lifts and gondolas. This prime position offers easy walking distance to all major attractions, including the village restaurants, shops, and market. While the central setting provides immense convenience, it also contributes to noise from the lively village atmosphere, particularly at night. Underground parking is available on-site, which is a significant convenience, though it is typically paid and can be limited, with some guests finding it expensive. The hotel's accessibility to everything in Whistler Village makes it an excellent base for exploration.

Staff & Service
The staff at this hotel consistently receive high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently commend their willingness to go above and beyond, from assisting with early check-ins to resolving issues promptly. The check-in process is often described as smooth, with many appreciating the option for digital check-in and text communication for requests. Staff are noted for being responsive to concerns, such as room issues or parking inquiries. Their attentive service contributes significantly to a positive guest experience, making visitors feel welcomed and well-cared for throughout their stay.

Additional Information
The hotel offers a convenient keyless entry system via a phone app, which many guests found very useful for a seamless arrival and departure, though some noted the number of text messages could be excessive. It maintains a pet-friendly policy, which is a significant advantage for guests traveling with animals. While the hotel is an older property, it is recognized for offering good value given its exceptional location and amenities. Some guests noted the elevator can be slow, which is a minor point of feedback. The availability of underground parking is a key feature, though guests should be aware it is a paid service and spaces can be limited.