Lotte Hotel Seattle

This hotel is a luxurious urban retreat, consistently praised for its modern design and the attentive, five-star service provided by its staff. Guests frequently highlight the spacious rooms and the breathtaking views of the city and bay from various areas of the hotel. It is an ideal choice for couples seeking a romantic getaway, families looking for comfortable and accommodating stays, and sightseers or business travelers who value convenience and luxury. To make the most of your visit, consider taking advantage of the complimentary car service for local excursions and be prepared for a truly welcoming experience from the moment you arrive.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and well-being. A notable feature is the well-appointed fitness center, which includes both dry and steam saunas, providing excellent options for relaxation and rejuvenation. Guests appreciate the availability of Molton Brown London toiletries in the rooms, adding a touch of luxury. While there is no mention of a swimming pool, the wellness amenities are highly regarded. The hotel also provides free Wi-Fi, ensuring guests can stay connected. Some guests noted the unique design of the refrigerator and ice bucket, which, while stylish, could be less intuitive to use. The hotel also features comfortable lounge areas with good views, perfect for unwinding.

Cleanliness & Room Comfort
Guests consistently commend the cleanliness and comfort of the rooms, often describing them as spacious, modern, and beautifully designed. The beds are frequently highlighted as exceptionally comfortable, ensuring a restful night's sleep. Many rooms boast floor-to-ceiling windows that offer stunning city or bay views, enhancing the overall ambiance. The bathrooms are a standout feature, often described as spectacular and luxurious, equipped with rain showers and sometimes soaking tubs. However, some guests found the extensive use of mirrors throughout the room and bathroom, including on shower and toilet doors, to be a unique design choice that might not appeal to everyone, and a few noted the absence of a mirror directly above the sink. Noise levels are generally low, contributing to a peaceful stay.

Dining & Food Quality
The hotel's restaurant, Charlotte, receives high praise for its superb food quality, delicious meals, and amazing views of the city and Puget Sound from its 16th-floor location. Guests frequently mention the excellent breakfast and dinner options, noting the creative dishes and chic atmosphere. The bar is also highly regarded for its comfortable lounge, well-appointed setting, and amazing cocktails. While most feedback on dining is overwhelmingly positive, a few guests found the breakfast to be overpriced or the service occasionally slow, particularly during busy periods. The hotel also offers room service, which is generally described as attentive and efficient, though some experiences varied regarding order accuracy or delivery time.

Location & Accessibility
The hotel boasts an excellent central location in downtown, making it highly convenient for exploring Seattle. Guests appreciate its walkable proximity to many popular attractions, including Pike Place Market, the train station, and the waterfront. It is also well-situated for those attending events at Lumen Field. While the immediate area is described as safe, some guests noted that the downtown area can be quiet, especially on weekends, and that some walks involve Seattle's characteristic hills. Parking is available via valet service, which is noted for its efficiency, though some guests found it to be a significant additional cost and occasionally experienced delays during peak times. The hotel's proximity to the I-5 expressway entrance is also a plus for those traveling by car.

Staff & Service
The staff consistently receives glowing reviews for their exceptional warmth, friendliness, professionalism, and attentiveness. Guests frequently highlight the personalized service and the staff's willingness to go above and beyond to ensure a memorable stay. The check-in process is often described as quick and efficient, despite the reception being located on the 16th floor. Many guests commend the helpfulness of the front desk, valet, and restaurant staff, noting their eagerness to assist with requests, provide recommendations, and engage with guests. The housekeeping service is also frequently praised for its thoroughness and attention to detail, ensuring rooms are impeccably maintained.

Additional Information
The hotel offers a unique complimentary car service for drop-offs within a two-mile radius, which many guests found to be a highly convenient and cost-saving perk. Guests celebrating special occasions, such as anniversaries or birthdays, often receive thoughtful touches and acknowledgments from the staff. The hotel's design, curated by Philippe Starck, is frequently mentioned for its unique and artistic touches, blending modern aesthetics with the building's historic elements. Guests can also participate in a Lexus test-drive program, adding an unexpected amenity. The hotel's spa facilities are available, though some guests found them to be on the pricier side.