Travelodge Birmingham Maypole

This hotel is recognized for its convenient location with excellent access to local amenities and transport links, making it a practical choice for various travelers. Its signature feature is the consistently praised friendly and helpful staff, who often go above and beyond to assist guests. The hotel is well-suited for business travelers seeking a functional base, families visiting nearby attractions like Cadbury World, and couples looking for a straightforward stay. Pet owners will also find it accommodating. Guests frequently highlight the spacious rooms, comfortable beds, and a good breakfast as key positives. To ensure a peaceful stay, it is advisable to request a room on the car park side to minimize road noise, and guests should diligently register their vehicle every time they re-enter the car park to avoid potential issues.

Facilities & Amenities
The hotel offers essential facilities for a practical stay. Guests have access to Wi-Fi, though it is not always free for extended periods, with some reporting it as a paid service after an initial complimentary duration. There is a single lift available, which is generally well-maintained but can be slow. Rooms are equipped with tea and coffee making facilities, and guests appreciate the ample supply of provisions, with more available upon request at reception. However, the soap dispensers in bathrooms are a recurring issue, often reported as broken or empty. Some guests also experienced problems with the in-room television, including malfunctioning screens or lack of sound on certain channels. For guests requiring accessible rooms, feedback indicates significant challenges with the design of wet rooms, including low toilets, slippery floors, and untextured handrails, which some found to be unsafe and not meeting current disability standards.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed, though many guests found their rooms to be clean and tidy upon arrival. However, some reported specific issues such as stained carpets, dirty bathrooms, or isolated instances of pests. A significant concern for many guests is the high noise levels, particularly in rooms overlooking the main road or roundabout, which can disrupt sleep from early morning until late at night. Noise from the lift mechanism and other guests in corridors also contributes to disturbances. While many found the beds comfortable and pillows soft, some described beds as hard or too small, with twin beds sometimes pushed together for doubles. Room condition varies, with reports of broken window latches, peeling flooring, loose toilet seats, and general datedness, impacting overall comfort. Bathroom issues include inconsistent hot water temperature and low shower pressure.

Dining & Food Quality
The hotel's dining options receive varied feedback. The breakfast is frequently praised, with many guests describing it as hot, tasty, and offering a good variety, including a full English option and vegan sausages. However, some found the quality inconsistent, with specific complaints about rubbery eggs or overcooked items. The evening meal menu is notably limited, primarily offering pizza. While some guests enjoyed the pizza, others found it disappointing or the base too tomatoey. The restaurant area, which also serves as the reception, can be noisy due to constant guest traffic, impacting the dining atmosphere. The bar area is described as small and integrated into the reception space, which some guests found less conducive to relaxation.

Location & Accessibility
The hotel boasts a highly advantageous central location, making it an excellent base for exploring Birmingham and Solihull. It offers convenient access to attractions like Cadbury World and is well-served by public transport, with frequent bus services to the city center directly across the road. A major draw is the availability of parking at the rear of the hotel, which is free for guests. However, the parking system requires diligent daily registration of vehicles at reception every time a car re-enters the car park, leading to frustration and even fines for some guests who did not fully understand the policy. The immediate vicinity is rich with supermarkets like Sainsbury's and Aldi, as well as various food outlets including Subway, a fish and chip shop, and an Indian restaurant, providing ample convenience for guests.

Staff & Service
The staff at this hotel consistently receive overwhelmingly positive feedback, with many guests highlighting their exceptional friendliness and helpfulness. Reviewers frequently describe the team as welcoming, attentive, and accommodating, often going out of their way to assist with requests and resolve issues. The check-in process is generally reported as quick and efficient, contributing to a smooth arrival experience. Staff are praised for their willingness to address concerns, from providing extra amenities to assisting with room changes. The overall impression is that the staff are a significant asset, creating a positive and inviting atmosphere for guests. Their dedication to providing attentive service is a recurring theme, making many guests feel valued and well-cared for throughout their stay.

Additional Information
The hotel operates a pet-friendly policy, allowing guests to bring their dogs for an additional cleaning fee, which is a significant advantage for pet owners. A crucial detail for guests is the hotel's car registration policy for its free parking; vehicles must be registered at reception every time they re-enter the car park, not just once per stay, to avoid potential fines. Guests should also be aware that daily room cleaning is not standard practice and must be specifically requested. Some guests have suggested the hotel consider offering halal catering options to better serve a diverse range of dietary needs. While the hotel provides basic amenities, it does not feature air conditioning in rooms, which some guests noted could lead to warmer conditions, especially during good weather.