The INN at Gig Harbor

This hotel is widely recognized for its spacious rooms and consistently friendly, accommodating staff, making it a memorable choice for many visitors. Its convenient location places guests within easy reach of local attractions and amenities. The property is particularly well-suited for families seeking ample space, pet owners due to its welcoming policies, and sightseers or business travelers who value accessibility and comfort. Guests frequently commend the hotel's commitment to cleanliness and the overall comfort of its accommodations. To ensure the most peaceful stay, it is advisable to request a room away from the highway, and guests should be aware that renovation work is ongoing, which may occasionally impact their experience.

Facilities & Amenities
Most guests find the hotel's facilities to be convenient, though some areas are undergoing updates. The hotel offers free Wi-Fi, which is generally appreciated, and provides EV chargers for electric vehicles, a notable convenience. Guests can also utilize a laundry room and find a small convenience store on-site for immediate needs. The lobby provides complimentary coffee, hot drinks, and afternoon cookies, creating a welcoming atmosphere. While there is no swimming pool, a fitness center is available for guests. Some reviews mention issues with the elevator being slow or out of order, and a few guests noted that some in-room amenities, such as soap and coffee, were of lower quality.

Cleanliness & Room Comfort
Rooms are frequently described as spacious and generally clean, with many guests praising the comfortable beds and high-quality linens that ensure a restful sleep. Some rooms have been recently renovated, featuring new carpets and updated bathrooms. Guests often appreciate the presence of a coffee maker, mini-fridge, and microwave for added convenience. While many rooms provide a quiet retreat, others note significant noise levels from the highway or ongoing renovation work. However, some guests have reported that certain rooms appear dated or worn, with instances of peeling wallpaper, grubby furniture, or stained carpets. There are also isolated reports of issues such as mold, insufficient hot water, or strong deodorizer smells. Overall, while many rooms provide a comfortable stay, a minority of reviews highlight areas needing attention regarding general upkeep and occasional unhygienic conditions.

Dining & Food Quality
The complimentary breakfast receives mixed but generally positive feedback. Most guests appreciate the breakfast variety, which often includes hot options like eggs, sausage, waffles, and pancakes, along with fresh fruit and good coffee. The staff managing the breakfast area are consistently praised for their attentiveness and helpfulness, ensuring items are well-stocked. However, some guests describe the breakfast as average or basic, with occasional complaints about cold eggs, stale English muffins, or a limited selection. A few guests found the food quality to be below expectations, describing it as unappetizing or "weird tasting."

Location & Accessibility
The hotel boasts a central location with excellent highway access, making it easy to find and navigate to. It is conveniently situated within walking distance of various shops, restaurants, and grocery stores, including a large supermarket. Guests also appreciate the proximity to a local cidery and an Irish pub right across the street. While the hotel is not directly in the "downtown" area, it offers easy access to Gig Harbor attractions. Many guests find the area to be quiet and peaceful, despite its proximity to the highway, though highway noise can be a significant issue for rooms facing the road. Parking is available, though it can be tight at times, especially when the adjacent establishments are busy. The hotel also serves as a convenient pick-up and drop-off point for the shuttle service to the airport.

Staff & Service
The staff consistently receives high praise for being exceptionally friendly, helpful, and accommodating. Many guests highlight their attentive service, noting their willingness to go "above and beyond" to ensure a pleasant stay. The quick check-in process is frequently mentioned, contributing to a smooth arrival experience. The breakfast staff are particularly commended for their cheerful demeanor and efficiency. While the majority of feedback is positive, some guests reported issues with unhelpful front desk staff, slow responses to requests, or miscommunication regarding reservations and ongoing renovations. Despite these isolated incidents, the overall sentiment points to a strong commitment to customer service and professionalism from the team.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant draw for many guests, with a reasonable fee and designated areas for pets. Guests should be aware that renovation work is ongoing throughout the property, which may lead to some daytime noise or minor inconveniences, though the hotel strives to minimize disruption. There have been some reports of issues with check-in times, particularly for early arrivals, and guests should confirm arrangements in advance. Maid service is typically provided every three days unless a specific request is made. The presence of an Enterprise car rental facility and a local cidery directly in the parking lot offers unique convenience for guests.