Samann Grand

This hotel is highly regarded for its seamless and efficient airport transfer service, making it an excellent choice for transit travelers needing a comfortable layover before or after their resort stays. Guests consistently highlight the exceptional staff service, praising their friendliness, attentiveness, and willingness to go above and beyond to ensure a pleasant experience. The cleanliness and comfort of the rooms are frequently commended, providing a restful environment despite their often compact size. A notable feature is the rooftop restaurant, offering delicious food and amazing sea views, which many guests enjoy. Its convenient location near the airport and city attractions also makes it suitable for sightseers and couples exploring the area. While the hotel is well-suited for short stays, guests should be aware of the early morning call to prayer from nearby mosques, which can be loud. To ensure a peaceful night, consider utilizing earplugs, which some guests note are provided.

Facilities & Amenities
The hotel offers several amenities to enhance guest comfort, though some aspects receive mixed feedback. Wi-Fi connectivity is generally strong and reliable, with guests noting it is sufficient for remote work. However, the air conditioning in some rooms has been reported as struggling to cool effectively, occasionally needing servicing. Many rooms feature a balcony, providing pleasant views and a convenient space for guests. The elevator system is present, though some guests have observed it operates unusually, often traveling to the top or bottom floors before reaching the desired level. Inside the rooms, guests have noted that coffee capsules are charged separately, which some found unexpected. Issues with hot water availability and consistency in showers have also been raised by a few guests.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness of the rooms, describing them as spotless, well-maintained, and having a pleasant smell. While many reviews note the rooms are small or compact, they are generally found to be cozy and comfortable, especially for short stays. The beds are frequently highlighted as very comfortable, ensuring a restful night's sleep. However, noise levels are a significant concern for many, primarily due to the hotel's proximity to mosques, leading to loud early morning calls to prayer. Some guests also report thin walls, allowing noise from the passage and adjacent rooms to be heard. The bathroom is often described as clean and well-decorated, with good showers, though issues like high humidity, poor ventilation, and occasional unpleasant smells are mentioned. Some rooms offer pleasant ocean views or cityscapes.

Dining & Food Quality
The hotel's rooftop restaurant is a major highlight, consistently receiving high praise for its delicious food, reasonable prices, and amazing sea views. Guests frequently enjoy both dinner and room service from this establishment, noting the excellent quality and variety of dishes, with some recommending specific items like grilled chicken. Breakfast is generally described as tasty and substantial, with staff often accommodating early departures by opening the service ahead of schedule or providing take-out options. While the breakfast variety is sometimes noted as limited, especially for European-style cuisine, the overall quality is good. Some guests mention that the coffee options are basic, without specialty choices like lattes. It is also noted that the restaurant does not serve alcohol, aligning with local customs.

Location & Accessibility
The hotel boasts a highly convenient location, particularly for travelers arriving or departing from the airport, with a quick 10-15 minute drive and seamless free airport transfer service that is consistently praised for its efficiency and punctuality. Its central position in the city allows guests easy walking access to many main sites, attractions, and markets, making it suitable for exploring the area on foot. However, a significant and frequently mentioned aspect of the hotel's location is its direct proximity to two mosques. While this offers a unique cultural experience, guests consistently highlight the loud and early morning calls to prayer, which can be intrusive and significantly affect sleep quality. The immediate surroundings are noted to have narrow roads with active motorbike traffic, requiring awareness from pedestrians.

Staff & Service
The staff and service at this hotel consistently receive overwhelming praise from guests, standing out as a major highlight of their stay. Reviewers frequently describe the team as exceptionally friendly, helpful, and attentive, going above and beyond to ensure guest comfort and satisfaction. The check-in and check-out processes are noted for being smooth, quick, and hassle-free, with staff often accommodating requests for early check-ins or late check-outs. Guests particularly appreciate the seamless coordination of airport transfers, highlighting the staff's efficiency and punctuality in managing arrivals and departures. Whether assisting with tour arrangements, providing take-out breakfasts for early flights, or even delivering forgotten items to the airport, the staff's dedication to providing excellent service is a recurring theme, making guests feel welcomed and valued.

Additional Information
Beyond the core services, guests frequently appreciate the hotel's modern and clean aesthetic, noting its well-decorated interiors and contemporary design that make the spaces feel inviting and comfortable. Upon arrival, many guests are greeted with a refreshing welcome drink, a thoughtful touch that contributes to a warm initial impression and sets a positive tone for their stay. The hotel is often recommended as an ideal choice for a short stay or transit night, particularly for those with early flights or connections to other islands, due to its efficient operations and focus on convenience for such purposes. Guests seeking a quick, comfortable, and well-managed stopover will find this hotel particularly suitable, as it streamlines the often complex logistics of travel in the region.