Olissippo Oriente

Located in the vibrant Parque das Nações, this hotel is highly regarded for its prime location adjacent to the Oriente transport hub, offering unparalleled access to the city's modern attractions. Its signature feature is its exceptional convenience for transit travelers, business travelers, and concert-goers attending events at the MEO Arena. Guests consistently praise the hotel's spacious rooms, excellent breakfast, and the generally friendly staff. For families, the hotel's large rooms and proximity to the Oceanarium and a major shopping center make it a practical choice, while sightseers can easily navigate Lisbon using the nearby public transport links. To enhance your stay, consider utilizing the efficient metro system for exploring the city's historic areas and be aware that rooms away from the elevators may offer a quieter experience.

Facilities & Amenities
The hotel offers a range of conveniences, including reliable Wi-Fi throughout the property. Most rooms are equipped with a coffee maker and a minibar, providing in-room refreshments. A unique feature appreciated by some guests is the presence of a bidet in the bathrooms. While the hotel does not feature a swimming pool or a dedicated fitness center, it provides a convenient ironing room for guest use. Some guests noted a lack of sufficient USB ports or power outlets in rooms, and a few found the elevators to be occasionally busy or unconventional in operation. Additionally, a shoe polisher is available on each floor for guest convenience.

Cleanliness & Room Comfort
Most guests find the rooms to be consistently clean and comfortable, often highlighting their spacious layouts and the quality of the comfortable beds which ensure a restful night's sleep. Many appreciate the modern design and well-equipped bathrooms, some of which include bathtubs. While generally described as quiet, some reviews indicate issues with soundproofing, allowing noise from adjacent rooms and hallways to be audible. A minority of guests reported concerns such as visible dust or a need for more thorough vacuuming, and isolated instances of aging furniture, worn towels, or stained bed covers. A few guests encountered silverfish bugs in bathrooms, and some noted issues like clogged drains or broken toilet seats. Pillows are frequently mentioned as being uncomfortable or too thin, and some guests reported a persistent unpleasant smell in hallways.

Dining & Food Quality
The breakfast service is a highlight for many guests, consistently praised for its variety and quality, featuring a wide selection of pastries, hot food options, and fresh fruit. Guests appreciate the availability of an espresso machine and the overall spread, which provides a good start to the day. The hotel's restaurant and bar also receive positive comments for their food and drink offerings, with some guests enjoying dinner options. However, some guests found the breakfast experience challenging due to crowding and slow replenishment of items, leading to queues and a feeling of being rushed. There were specific complaints about the quality of juices (often perceived as industrial rather than natural), limited vegetarian/vegan options, and a perceived decline in buffet quality over time. A few guests also found the bar food to be disappointing.

Location & Accessibility
The hotel boasts an excellent location in the modern Parque das Nações, offering convenient access to the Oriente train station, metro, and bus lines, making it ideal for transit travelers and those attending events at the MEO Arena. It is within easy walking distance of the Vasco da Gama shopping center, the Lisbon Oceanarium, and numerous restaurants along the waterfront. Its proximity to the airport (just a few metro stops away) is a significant advantage for those flying in or out. While well-connected for transit, some guests note that the location is far from the historic city center, requiring a metro or bus ride of about 20-30 minutes. Parking is available in an underground garage, which is convenient, though it comes at an additional cost.

Staff & Service
The staff are widely commended for being friendly, helpful, attentive, and professional. Guests frequently highlight their accommodating nature, quick check-in process, and willingness to assist with requests, including early check-ins and luggage storage. Many describe the service as excellent and contributing significantly to a positive stay, often going above and beyond to ensure guest comfort. However, a minority of guests reported instances of unfriendly or unresponsive staff, particularly at reception or during breakfast service, where some felt rushed or that issues were not adequately addressed. There were also isolated reports of staff entering rooms without knocking and issues with the handling of lost items.

Additional Information
Many guests appreciate receiving complimentary upgrades to larger rooms or suites, significantly enhancing their stay. The hotel often provides thoughtful welcome amenities such as Portuguese biscuits, port wine, or even champagne and cake for special occasions, adding a personal touch. While a coffee pod machine is often available in rooms, some guests noted the absence of a kettle for tea. Guests should be aware that water bottles are typically provided only on the first night of their stay. The hotel has a policy regarding late check-out that some guests found to be inflexible, which can be a consideration for those with later flights.