iSanook Bangkok

This hotel is often highlighted for its spacious rooms and a generally quiet atmosphere, making it a suitable choice for budget travelers and those seeking a local experience. Its signature feature is the inviting rooftop area, which includes a restaurant, bar, and jacuzzi, offering pleasant city views. The hotel caters well to couples and families due to its comfortable accommodations and amenities like a pool. Digital nomads will also find the workspace in rooms convenient. To make the most of your stay, be prepared for the hotel's location down narrow streets, and consider utilizing ride-sharing apps for easier navigation around the city.

Facilities & Amenities
Guests appreciate the hotel's various facilities, including a rooftop pool that is noted for being long and suitable for swimming laps, though some found the water to be cold. A jacuzzi is also available on the rooftop, providing a relaxing spot, although its proximity to the restaurant can feel a bit awkward for guests in swimwear. The hotel offers a gym, which some guests describe as small and in need of equipment updates. For convenience, there are coin-operated laundry facilities on-site, a welcome amenity for longer stays. While Wi-Fi is available, some guests reported inconsistent or poor connectivity, requiring frequent re-logins. Many rooms feature kitchenettes, though the absence of dishwashing supplies like sponges or detergent was noted.

Cleanliness & Room Comfort
The hotel generally receives praise for the cleanliness and comfort of its rooms, with many guests highlighting the spacious layouts and comfortable beds that ensure a restful sleep. Daily housekeeping is consistently mentioned as thorough and efficient, with towels and water bottles replenished regularly. The air conditioning units are typically strong and effective, a must in the local climate, though some older units were reported to be noisy. Bathrooms are described as spacious with good water pressure, but some guests noted issues with poor lighting, lack of ventilation fans, or minor mold and stains. While the area is generally quiet, some rooms experienced noise from nearby construction or adjoining rooms.

Dining & Food Quality
Feedback on dining options is mixed. The breakfast is described by some as adequate with a selection of local dishes and fresh fruit, including delicious fried rice, but others found the menu to be basic, limited, and repetitive, with items sometimes served cold and coffee quality being poor. The rooftop restaurant is generally well-regarded for its well-priced meals and quick service, offering a quiet atmosphere. However, some guests were surprised by additional service charges and taxes added to their bills. The bar area on the rooftop, while offering good cocktails, was occasionally noted as being empty or not particularly inviting.

Location & Accessibility
The hotel's location is often described as being in a quiet area, tucked away from the main bustling streets, which contributes to a more authentic local experience. While some guests found the surrounding neighborhood to be unappealing or dirty, others appreciated its local charm and proximity to street food stalls and a 7-Eleven. The hotel is within walking distance, typically 10-15 minutes, of the Sam Yan MRT station and other key areas like Chinatown and the River City pier. However, navigating the narrow side streets can be challenging for taxi and ride-sharing drivers, and walking in the heat can be difficult. Parking is available for guests.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend their professional demeanor and willingness to assist with various requests, from providing local recommendations to accommodating early check-ins. The check-in process is generally described as quick and smooth, though some guests reported initial issues with key cards. Housekeeping is highlighted for its meticulous daily service, ensuring rooms are clean and well-maintained. The team's commitment to providing excellent service is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
Guests should be aware of several recurring issues that may impact their stay. Some rooms, particularly those on lower levels, have been noted to have issues with humidity and a musty smell, occasionally accompanied by mold. There are reports of ants being present in some rooms. Furthermore, guests have experienced disturbances from construction noise in the vicinity of the hotel. While Wi-Fi is provided, many reviews indicate persistent Wi-Fi issues, including poor connectivity and the need for frequent re-authentication.