Pullman Bangkok Hotel G

This hotel is highly regarded for its exceptional G Spa and the stunning views from its rooftop bar, which consistently impress guests. Its central location makes it an ideal choice for sightseers looking to explore the city's attractions and business travelers seeking convenience. The hotel also caters well to couples seeking a romantic getaway with its elevated dining and spa experiences. While many guests praise the attentive staff and excellent breakfast, some note that the room condition can vary. To enhance your stay, consider booking spa treatments in advance due to their popularity, and if possible, request a room on a higher floor to fully appreciate the panoramic cityscapes.

Facilities & Amenities
The hotel offers a range of facilities, with the Executive Lounge on the 27th floor frequently highlighted for its excellent service, peaceful atmosphere, and good selection of snacks and beverages. Guests also appreciate the well-equipped fitness center, which includes a sauna, steam room, and hot tub for relaxation. While the swimming pool is available, many guests find it to be quite small for the hotel's size, often busy, and some note it could benefit from refurbishment or that it is in the shade for part of the day. The convenience of free Wi-Fi is consistently mentioned, ensuring guests can stay connected throughout their visit.

Cleanliness & Room Comfort
Room comfort receives mixed feedback, with many guests praising the spacious rooms, comfortable beds, and stunning views from higher floors. However, a significant number of reviews indicate that rooms are dated and in need of renovation, with issues such as cracks on walls, ineffective air conditioning, and noticeable noise from outside or neighboring rooms. Some guests have reported severe cleanliness concerns, including the presence of bed bugs and cockroaches, as well as mould and dirty carpets in hallways, which detract from the overall experience.

Dining & Food Quality
The hotel's dining options are generally well-received, with the breakfast variety and quality consistently earning high praise from guests. The extensive buffet offers a wide array of choices, including American and Thai dishes, fresh fruits, and various beverages. The Scarlett restaurant on the rooftop is a major highlight, celebrated for its excellent food quality, particularly the meat dishes, and its captivating atmosphere with panoramic city views. While the Executive Lounge provides good snacks and drinks, some guests feel the catering options there are somewhat limited compared to other hotels.

Location & Accessibility
The hotel boasts a highly desirable central location, making it very convenient for guests to explore the city. It is within easy walking distance of several BTS stations, providing excellent access to public transportation. Many popular attractions, shopping areas, and night markets are also easily accessible on foot. While some guests mention that the immediate surrounding area can be busy, the hotel itself is considered safe and secure. Parking is available for guests, though some reviews suggest it can be expensive.

Staff & Service
The staff and service are frequently commended, with many guests describing the team as friendly, helpful, and attentive. The spa service and the staff in the Executive Lounge receive particular praise for their professionalism and warm hospitality, making guests feel well cared for. While the quick check-in process is often highlighted, some guests have experienced mixed interactions with the front desk regarding early check-in policies and overall efficiency, noting some inconsistencies in service levels.

Additional Information
The hotel is frequently noted as being in need of renovation, with many guests observing that its facilities and rooms are showing signs of age. A notable positive point was the staff's exemplary earthquake response, where they demonstrated calm and effective assistance to guests during a stressful event. However, one guest reported a negative experience with the lost and found department, where a found item was not returned despite initial confirmation. The hotel also has a destination fee that covers certain amenities, and it maintains a pet-friendly policy, though finding suitable outdoor areas for pets nearby can be challenging.