About Hotel ICON
Nestled into the glass and steel wonderland of downtown Hong Kong, the Hotel Hotel ICON is the merger between high concept design and affordable opulence. Centrally located, the hotel is a quick stroll from Hong Kong Colosseum, the Museum of History and the Hung Hom district.
Each room features contemporary furnishings, minibar, courtesy Wi-Fi and wired internet, work desk, flat screen TV, safe, courtesy 3G smartphone and amazing panoramas of the harbour and downtown Hong Kong.
The hotel provides an outdoor pool, 24-hour reception, concierge, laundry, sauna, gym, spa, hot tub, complimentary Wi-Fi, dry cleaning, business services, garden, courtesy shuttle service and tourism desk.
Green Café offers a la carte dining next to a vast indoor vertical garden. At night it doubles as a bar. The Hotel Hotel ICON also provides a free breakfast buffet with some room packages.
Guests of the hotel are less than a mile from the Hong Kong Science Museum, Granville Road, Kowloon Park and Victoria Harbour.
Positive Reviews
positive:
Free shuttle bus
Icon Hotel-Hong Kong offers a free shuttle bus for all guests. Although the hotel is a bit far from the center of Hong Kong, this service will definitely make it easier for you to get around, it will also save you from having to rent a car.
positive:
Free use of a smartphone
This hotel provides a smartphone to each room for guests to use freely. The device is loaded with important information that will help you as a tourist and allows you to surf the web with mobile data that is preloaded. This becomes very handy when touring the city.
positive:
Smart and elegant design
Icon Hotel-Hong Kong is designed in a way to make you feel warm and safe, almost replicating how it would feel to be back home. The elegant features and decor add to the experience of your stay making you feel like a million dollars.
Negative Reviews
negative:
Dinner can be pricey
Guests have complained that the food on offer at the on-site restaurant does not correlate to the price tag it comes with. If you are in search of fine dining, you might need to take the free shuttle bus.
negative:
Attitude of staff needs improving
While referring to the minority of the staff, guests have commented on a poor attitude showed by some of the staff members, especially in the on-site restaurant. This can impact the overall experience of your stay that could possibly be avoided with better staff training.
negative:
Cleanliness of rooms
Although guests have generally enjoyed their stay at this hotel, you might find the cleanliness and thoroughness of housekeeping not on par with the rest of the hotel. Management should work harder in this area of services.