Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

This beautiful, newly opened property is still undergoing expansion, promising an even grander experience once fully complete, with its stunning pool area and exceptional staff service already standing out as major highlights. The hotel's proximity to the airport makes it a convenient choice for business travelers or those on short stays. While there is ongoing construction, many guests find the property's inherent beauty and the staff's dedication to service make it a worthwhile stay. It is an ideal destination for couples seeking relaxation and families due to its dedicated kids' facilities. For solo travelers, it offers a peaceful retreat, though some might find it a bit quiet. To enhance your stay, be mindful that construction noise is present during weekdays, and consider returning once the hotel's full vision is realized.

Facilities & Amenities
The hotel's pool is consistently praised as excellent, stunning, and a major highlight, with a dedicated kids pool and water slide also available, and a third pool/pool bar nearing completion. However, the fitness center receives negative feedback, with guests noting a poor selection of free weights and equipment in disrepair, making it unsuitable for serious fitness enthusiasts. Guests also mention the absence of a mini-bar in the rooms. An in-house night club is highlighted as an added advantage for evening entertainment. Many communal facilities, such as a Whiskey Bar and an Italian restaurant, are not yet open, indicating that the hotel is still developing its full range of amenities.

Cleanliness & Room Comfort
Rooms are generally described as modern, well-appointed, and spacious, providing a comfortable stay with comfortable beds and neat, clean adjoining rooms. However, some guests reported issues with cleanliness, specifically mentioning a dirty floor in one instance and general dust in common areas, attributed to the ongoing construction. While rooms are generally quiet for sleeping, some noise from construction activities, which typically run from 7:30 AM to 5:00 PM, and occasional airport noise can be heard. Bathrooms are noted as well-appointed, featuring a rainwater style shower and a bath, though one guest found the rolling shower door difficult to operate.

Dining & Food Quality
The hotel's breakfast receives overwhelming praise, consistently described as fantastic, top-notch, and offering a wide range of options, including a continental buffet and well-prepared Egg Benedict. Guests highlight the phenomenal food quality overall, with generous portions from the Harvest restaurant and poolside dining. The restaurant service is consistently described as spectacular, contributing significantly to the positive dining experience. Some guests specifically commend the quality of the barista coffee available. The hotel is noted for having great dining options in general, despite some restaurants not yet being fully operational, indicating a strong culinary focus.

Location & Accessibility
The hotel boasts a highly convenient location, being very close to Nadi airport, typically a 10-15 minute taxi ride, and offering easy access to the ocean. This makes it an ideal choice for short stays or as a convenient base for exploring. However, guests note that it is not near other major tourist areas like Denarau, which may require a taxi journey of around 20 minutes. While generally peaceful, some guests mention a "little bit of noise from the airport." Transportation to and from the hotel is sometimes described as inconvenient, with some guests suggesting the need for a dedicated hotel shuttle service. Despite these points, its proximity to the airport and ocean is a significant advantage for many.

Staff & Service
The staff consistently receives exceptional praise, described as friendly, amazing, wonderful, and providing excellent service. Many guests highlight their attentiveness and accommodating nature, noting that they go above and beyond to ensure a great experience, even providing lemon ginger tea for a guest feeling unwell. The reception welcome is noted as genuine and friendly, and pool waiters are also commended for their service. The overall sentiment is that the staff's dedication to customer experience is a major highlight, making guests feel like family and contributing significantly to a positive stay, despite any ongoing construction or minor inconveniences.

Additional Information
A significant recurring theme is the hotel's status as a newly opened property that is still under construction and not yet fully complete, with some areas like a Whiskey Bar, Italian restaurant, and beach club area still being developed. This means some communal facilities are currently limited. Guests should be aware of potential construction noise during weekdays, though it is often described as not overly intrusive. The hotel offers a tour desk with helpful guides who provide city tours and shopping advice. One guest noted a room service delivery fee of FJD 10. Some guests found the flow plan and accessibility within the hotel to be inconvenient, leading to long walks to rooms with luggage.