Hotel Central Residency

This hotel is highly regarded for its prime central location, making it an ideal choice for both leisure travelers and business travelers seeking convenience. Its signature feature is its direct proximity to a major mall and popular dining establishments, ensuring easy access to amenities and entertainment. Guests consistently highlight the supportive staff, clean rooms, and good food as key strengths. While the hotel offers a budget-friendly option, families and couples will find the location and service beneficial for exploring the area. To make the most of your stay, be aware that the hotel lacks a lift, so requesting a room on a lower floor might be advisable, especially for those with mobility concerns or heavy luggage.

Facilities & Amenities
The hotel provides a range of basic amenities, though some aspects receive mixed feedback. A significant point of concern for many guests is the absence of a lift, which can be particularly challenging for those on higher floors or with heavy luggage. While AC is available, its performance and noise levels are inconsistent across reviews. Rooms are equipped with a mini-fridge, and Wi-Fi is provided, though some guests note that the speed can be slow, suitable for streaming but not high-bandwidth activities. Hot water is available, but it operates via a boiler facility rather than individual geysers, requiring guests to request it from reception, and it is not always available 24/7.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. Many reviews praise the impeccably clean and well-maintained rooms, emphasizing a focus on hygiene. However, a few guests reported issues with dirty rooms, including instances of diapers under the bed and cockroaches. Room size is a frequent topic; while some describe rooms as spacious, a significant number find them to be small and congested, with limited space to move around. Bed comfort also receives mixed reviews, with some finding beds hard. Noise from the main road and the AC unit is occasionally mentioned as a disturbance, impacting sleep quality. Basic in-room amenities like soap and shampoo are often described as minimal, and some rooms lack a hot water kettle or toothpaste.

Dining & Food Quality
The hotel's dining experience generally receives positive remarks from guests. The food quality is frequently described as good, excellent, and tasty, with many appreciating the decent prices. Guests value the convenience of room service, which is readily available. The hotel features a restaurant on the fourth floor, offering a variety of options. While most reviews are positive regarding the food, one guest reported a specific issue with a cheese sandwich lacking cheese. Overall, the culinary offerings contribute positively to the guest experience, providing satisfying meals within the hotel premises.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage. It is situated on the main road, offering excellent accessibility and easy access to public transport. Guests appreciate its close proximity to IP Mall and well-known fast-food establishments like Burger King, McDonald's, and Domino's, making it convenient for shopping and dining. The hotel is also well-located for visiting local temples and is near the railway station, facilitating travel to various sights. While the location is praised for its convenience, some guests note that parking is typically outside the hotel on the road, which may be a consideration for those traveling with their own vehicles.

Staff & Service
The staff at the hotel consistently receives high praise for their friendly, supportive, and cooperative demeanor. Guests frequently commend their helpfulness and attentiveness, noting that they provide prompt service and contribute significantly to a pleasant stay. The check-in process is generally described as smooth and efficient. Many guests highlight the staff's commitment to guest satisfaction, often going out of their way to assist with requests. However, a few reviews express strong dissatisfaction with the owner's behavior, describing it as rude and unsupportive, which stands in contrast to the otherwise positive feedback regarding the general staff.

Additional Information
The hotel operates with a limited capacity, featuring only nine rooms in total, which are divided into standard and deluxe types, differing in size and bed configuration. A notable aspect of the hotel's operation is its hot water system, which relies on a central boiler facility rather than individual room geysers, requiring guests to request hot water from the reception. This system means hot water is not available 24/7. Guests have also appreciated the staff's willingness to provide local guidance and assistance with planning visits to different locations and popular shops, enhancing their overall travel experience.