Best Western Wesley Inn & Suites

The hotel offers a distinctive and memorable stay, often described as feeling more like a boutique hotel or private lodge rather than a typical chain, thanks to its charming ambiance and beautifully maintained landscaping. Guests consistently highlight the hotel's exceptional cleanliness, comfortable accommodations, and the overwhelmingly friendly and helpful staff. The complimentary breakfast also receives widespread praise for its variety and quality. This hotel is an excellent fit for various travelers: couples seeking a romantic getaway, families needing spacious rooms and convenient amenities, business travelers appreciating the quiet and consistent service, and pet owners looking for accommodations, though with some caveats. Its tranquil setting makes it ideal for sightseers exploring the Gig Harbor area. For a quieter experience, guests might consider requesting a room away from high-traffic areas like stairwells or the lobby. For longer stays, it's advisable to explicitly request room cleaning if desired, as it may not be a daily standard.

Facilities & Amenities
Guests frequently commend the hotel's array of facilities and amenities that enhance their stay. The inviting lobby serves as a comfortable gathering space, often featuring pleasant music, festive decorations during holidays, and readily available coffee, water, and freshly baked cookies. For those traveling with electric vehicles, the convenience of free EV charging is a notable advantage. The outdoor pool is a popular feature, enjoyed by both children and adults, though some guests noted it was closed during winter months or that the hot tub was out of order. While the fitness center is described as small, it is consistently clean and welcoming. Rooms are well-equipped with practical amenities such as a refrigerator, microwave, and Keurig coffee maker, often accompanied by large ceramic mugs. Some unique room types offer a balcony, a cozy fireplace, or a jetted tub, though a few guests reported issues with these features not functioning as expected or with water quality in the tubs. Laundry facilities are available, but access may require a specific key.

Cleanliness & Room Comfort
The hotel consistently earns high marks for its cleanliness, with many guests describing their rooms as spotless and immaculately maintained. Most guests find the beds comfortable, ensuring a restful night's sleep, though some found them either too firm or too soft, occasionally leading to discomfort. While the rooms are generally quiet, a recurring concern is noise levels from adjacent rooms or the floor above, with some guests reporting being able to hear conversations or even snoring. The bathrooms are typically clean, but a few guests experienced issues with a lack of hot water or discolored water from the taps. Room decor receives mixed reviews, with some finding it pleasant and recently updated, while others describe it as dated or drab. A significant number of guests reported issues with the carpet, noting it could be dirty, wet, or leave black residue on feet, suggesting a need for more thorough cleaning or replacement. Housekeeping frequency is a common point of contention, as rooms are not always serviced daily, requiring guests to explicitly request fresh towels or cleaning for longer stays.

Dining & Food Quality
The hotel's complimentary breakfast is a standout feature, receiving overwhelmingly positive feedback for its quality, variety, and the attentiveness of the staff. Guests frequently praise the diverse selection of hot food items, which often include scrambled eggs, sausage, frittata, and even crispy bacon. A particular highlight for many are the freshly baked cinnamon rolls and biscuits, often described as delicious and a welcome treat. The breakfast also caters to various dietary needs, with options like almond milk and oat milk available, and some guests with allergies found accommodating choices. While most reviews are positive, a few guests noted that some hot items were not consistently hot enough, or that the sausages could be undercooked, and the juice watery. Beyond breakfast, the hotel also provides coffee and cookies in the lobby throughout the day, which are much appreciated. However, there is no on-site restaurant or bar for lunch or dinner, and some guests noted a lack of food options available late in the evening.

Location & Accessibility
The hotel boasts a highly convenient and appealing location, nestled in a quiet, almost residential neighborhood while offering easy access to the WA-16 freeway. This allows for quick travel without the accompanying road noise. Guests appreciate its proximity to the Gig Harbor waterfront, which is often described as a pleasant walk or a short drive away, providing access to numerous restaurants, shops, and local attractions. The hotel is also well-situated for those visiting the local hospital or attending events in the area. Ample parking is consistently available and free, with guests noting the presence of security cameras for added peace of mind. While the immediate area is tranquil, some guests found the walk back from the downtown waterfront to be an uphill challenge, especially late at night, and noted a lack of public transportation or taxi options after 6 PM. Despite this, the overall accessibility and peaceful setting make it a favored choice for exploring the region.

Staff & Service
The hotel staff consistently receives glowing reviews for their friendliness, helpfulness, and professionalism, often described as going above and beyond to ensure a pleasant stay. Guests frequently highlight the quick check-in process and the staff's willingness to accommodate requests, such as early check-ins or room changes. Many appreciate the attentive service provided by the front desk team, who are praised for their knowledge of the local area and their ability to resolve issues promptly. The staff's welcoming demeanor, from providing refreshments in the lobby to assisting with specific needs like wheelchairs or shipping forgotten items, contributes significantly to the positive guest experience. However, there are isolated reports of negative interactions, including instances of rudeness or perceived unhelpfulness from a few individuals, and concerning incidents involving staff conduct. Despite these rare exceptions, the overwhelming sentiment is that the team provides excellent service, making guests feel valued and at home.

Additional Information
While the hotel is advertised as pet-friendly, guest experiences with the pet policy are notably mixed. Many pet owners expressed frustration with the lack of clear guidelines online, the extensive list of rules presented at check-in, and the absence of dedicated pet relief areas with amenities like waste bags. Some guests were particularly inconvenienced by rules prohibiting leaving pets unattended, leading to disruptions during their outings. Despite being an older property, the hotel is generally well-maintained and has undergone recent remodelling, though some areas may still appear dated. The hotel cultivates a unique ambiance, with some guests appreciating the Christian music played in the lobby and the presence of Christian books in rooms. For loyal guests, the rewards program benefits are a significant draw, with some receiving unexpected room upgrades. However, a recurring point of dissatisfaction for some guests is the perceived value for money, with comments suggesting the nightly rates are high given the amenities and occasional service inconsistencies, particularly regarding housekeeping frequency for longer stays.