Accent Inns Burnaby

This hotel offers a memorable stay, distinguished by its unique rubber ducky theme and an exceptionally pet-friendly approach that extends to welcoming all members of the family. Its strategic location in Burnaby, with easy access to major event venues and public transport, makes it a prime choice for various travelers. The hotel is particularly well-suited for families and pet owners who appreciate the accommodating staff and thoughtful amenities. Concert-goers and event attendees find its proximity to venues like the PNE and Forum highly convenient, while business travelers and those seeking medical appointments benefit from its quiet, comfortable rooms and central access. To enhance your experience, consider utilizing the complimentary coffee in the lobby and taking advantage of the nearby SkyTrain for seamless city exploration.

Facilities & Amenities
Guests consistently praise the hotel's convenient free Wi-Fi and the availability of a guest laundry room, which is particularly useful for longer stays. The hotel also features a fitness room for those wishing to maintain their workout routine, and a hot tub for relaxation, though some guests note the absence of a swimming pool. A popular amenity is the complimentary coffee in reception, providing a warm welcome and a convenient pick-me-up. Additionally, guests appreciate the provision of bikes available for exploring the local area, and the ample charging options within the rooms, ensuring devices stay powered. The presence of vending machines and ice machines further adds to guest convenience.

Cleanliness & Room Comfort
The hotel receives high marks for its exceptional cleanliness, with many guests describing their rooms as spotless and well-maintained. The comfortable beds and high-quality linens are frequently highlighted, ensuring a restful night's sleep, with some guests even inquiring about the mattress brand. Rooms are generally described as spacious, especially the executive suites, offering ample living space. In-room amenities such as a coffee maker, microwave, fridge, and even a toaster oven in some units, are greatly appreciated. While most guests find the rooms quiet, some have noted occasional street noise or sounds from people outside, and a few mention the bathroom can be small or the toilet unusually low.

Dining & Food Quality
The on-site restaurant, Bin 4 Burger Lounge, is a significant highlight, consistently receiving positive feedback for its quality food and convenient location. Many guests enjoy the option of dining just steps from their room, especially for pre-show meals or a relaxed evening. However, a common point of feedback is the lack of a complimentary breakfast at the hotel, which some guests find a drawback. Despite this, numerous nearby dining options, including a coffee place next door and fast-food establishments like McDonald's and Subway, provide convenient alternatives for meals. Some guests also mentioned positive experiences with room service.

Location & Accessibility
The hotel boasts a highly advantageous central location in Burnaby, making it easy to access various points of interest, including Metrotown and Brentwood. Its proximity to the SkyTrain station (Gilmore station) is a major benefit, offering a short walk and convenient public transport access to downtown Vancouver and other areas. Guests attending events at the PNE Fairgrounds, the Forum, or the Pacific Coliseum find the hotel's location ideal, often just a short drive or cab ride away. Abundant free parking is a rare and highly valued amenity in the Vancouver area. The neighborhood is generally perceived as safe, despite its commercial and industrial surroundings, with easy access to major highways.

Staff & Service
The hotel consistently receives glowing reviews for its friendly staff, who are frequently described as helpful, accommodating, and going the "extra mile" for guests. The quick check-in and check-out processes contribute to a smooth experience. Guests particularly appreciate the pet-friendly service, with staff often providing toys for animal companions, and the overall family-friendly service, making children feel welcome. Housekeeping is generally efficient and attentive, with some guests noting thoughtful touches like personalized notes. The staff's willingness to assist with requests, from providing directions to accommodating early arrivals or late departures, is a recurring theme, fostering a welcoming and supportive environment.

Additional Information
A distinctive and much-loved aspect of the hotel is its playful rubber ducky theme, with actual rubber ducks found in rooms and humorous branding throughout the property. This unique touch, along with the hotel's witty quotes and signs, contributes to a fun and memorable atmosphere. The comprehensive pet-friendly policy is highly valued by guests traveling with animals, with staff often providing extra amenities for pets. Guests visiting for medical appointments may be eligible for special rates, which is a thoughtful consideration. It's worth noting that the hotel operates with direct outdoor room access, similar to a motel, and some guests have mentioned a $100 hold placed on credit cards upon check-in.