Excellent
based on 1,150 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
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5 Stars
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Good to know
Relax in two infinity pools
Unwind in the two on-site heated infinity pools that offer direct views of the lagoon.
Access the lagoon directly from property
Swim or kayak directly from the hotel's private docks located on the lagoon front next to Cenote Esmeralda.
Distance from Bacalar town center
The property is located approximately 25 to 30 minutes on foot from the Bacalar town center.
Select personalized bath amenity scents
Choose your preferred fragrance for shampoo and soap amenities during the check-in process.
Communicate via WhatsApp for services
Request assistance, room service, or tour bookings instantly through the hotel's dedicated WhatsApp communication system.
Centralized air conditioning system control
Guest rooms feature a centralized air conditioning system that requires staff assistance to adjust temperature settings.
Limited soundproofing between guest rooms
Interior walls between guest rooms offer limited soundproofing, allowing for the transmission of noise from neighboring units.
This summary was created by AI and might not be 100% accurate.
Rooms
Deluxe King Size Partial Lagoon View
- 1 1 King Bed
- Sleeps 2
- 484 sq ft
Deluxe King Size Front Lagoon View
- 1 1 King Bed
- Sleeps 2
- 484 sq ft
Deluxe Double Partial Lagoon View
- 1 2 Double Beds
- Sleeps 2
- 484 sq ft
Junior Suite Partial Lagoon View
- 1 1 King Bed
- Sleeps 2
- 484 sq ft
Reviews
Review summary
Summarized by AI from 1,000+ reviews
This hotel is a tranquil and relaxing retreat, ideal for couples and luxury travelers seeking to disconnect and enjoy nature. The property boasts a privileged location directly on the Bacalar Lagoon, offering stunning views and immediate access to the crystal-clear waters, including Cenote Esmeralda. Guests can enjoy two swimming pools with incredible views and complimentary use of kayaks and paddleboards to explore the lagoon. The exceptional staff provides personalized and attentive service, with guests consistently praising the delicious and high-quality cuisine, especially the fresh breakfast and exquisite dinner options. For a truly serene experience, consider a room with a lagoon view to fully immerse yourself in the natural beauty.
Rated above average for Bacalar
Guest reviews
Excellent80%
Very good12%
Good3%
Fair0%
Poor5%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
All amenities
Wellness
- Steam room
- Massage
- Sauna
Property amenities
- Express check-in/check-out
- Parking
- Bar
- Outdoor pool
Room amenities
- Shower
- Ironing board
- Television
Sports facilities
- Golf course
- Surfing
Location
Costera 511, 77933, Bacalar, Mexico
Highlight
Access the lagoon directly from property
Swim or kayak directly from the hotel's private docks located on the lagoon front next to Cenote Esmeralda.
Distance from Cristalino Lagoon Front Hotel Restaurant & Spa
- 2 km from Public Beach
- 2.5 km from Bacalar (City center)
- 125 km from Philip S. W. Goldson International Airport
Property info
Costera 511, 77933, Bacalar, Mexico
Frequently Asked Questions about Cristalino Lagoon Front Hotel Restaurant & Spa
Is there a pool area at Cristalino Lagoon Front Hotel Restaurant & Spa?
Yes, Cristalino Lagoon Front Hotel Restaurant & Spa offers 2 pool areas.
Are pets allowed at Cristalino Lagoon Front Hotel Restaurant & Spa?
No, Cristalino Lagoon Front Hotel Restaurant & Spa doesn’t allow pets.
Is parking available at Cristalino Lagoon Front Hotel Restaurant & Spa?
Yes, Cristalino Lagoon Front Hotel Restaurant & Spa provides Parking for guests.
What time is check-in and check-out at Cristalino Lagoon Front Hotel Restaurant & Spa?
Check-in at Cristalino Lagoon Front Hotel Restaurant & Spa is available from: . Check-out time is by .
Where is Cristalino Lagoon Front Hotel Restaurant & Spa located?
Cristalino Lagoon Front Hotel Restaurant & Spa is located in Costera 511, 77933, Bacalar, Mexico.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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