Centre Point Hotel Chidlom

The hotel is highly regarded for its spacious rooms and suites, often equipped with kitchenettes and washing machines, making it an excellent choice for families, groups, and long-stay guests seeking a comfortable and convenient base. Its central location, while requiring a short walk to public transport, is significantly enhanced by a complimentary tuk-tuk shuttle service, which guests consistently praise. The staff's exceptional service and the generally good breakfast further contribute to a positive experience. While some aspects of the hotel show their age, the overall value and amenities make it suitable for business travelers and sightseers looking for a home-like atmosphere. To maximize your stay, be sure to utilize the convenient shuttle service and consider requesting a room away from any potentially noisy AC units.

Facilities & Amenities
Guests frequently highlight the convenience of the in-room kitchenettes, which come equipped with a refrigerator, microwave, and sometimes a stove, proving invaluable for longer stays or for heating up meals. The inclusion of a washing machine in many rooms is a significant plus, with guests appreciating the provision of laundry detergent and tokens from the front desk for self-service. The hotel features a well-equipped gym that operates 24 hours, allowing guests to maintain their fitness routines. Feedback on the pool is mixed; while some find it nice and relaxing, others note it is relatively small, under cover (lacking direct sunlight), and can feel somewhat confined. Complimentary free Wi-Fi is available, and guests enjoy access to vending machines offering free snacks, coffee, and juice in the lobby, adding to the overall convenience.

Cleanliness & Room Comfort
Rooms are consistently described as spacious, providing ample living area, often with separate living rooms. However, many guests note that the dated decor and worn furniture indicate the hotel's age, with some reporting an old moldy smell or general staleness in drawers and closets. While some reviews praise the cleanliness and well-maintained rooms, others mention issues such as dust, stained sofas, strands of hair, and occasional sightings of pests like cockroaches or spider webs, suggesting inconsistency in housekeeping. Most guests find the beds comfortable, ensuring a restful sleep. Bathrooms are generally spacious, though the high bathtubs without handles or anti-slip mats can be challenging, and some report issues with water pressure and temperature control. AC noise from units or compressors is a recurring concern for some guests, impacting sleep quality.

Dining & Food Quality
The breakfast buffet receives largely positive feedback, with many guests praising its variety and quality. The spread typically includes a good mix of local dishes, Asian options (such as Thai, Chinese, and Japanese selections), and international selections, including eggs, ham, bread, and fresh fruits. While the food quality is generally considered good, some guests on longer stays found the menu to be somewhat repetitive. The complimentary coffee and juice available in the lobby throughout the day are a much-appreciated amenity, providing convenient refreshment. The hotel also has a restaurant that serves dinner, offering additional dining options on-site, though some guests note the absence of a dedicated bar.

Location & Accessibility
The hotel boasts a central location in Bangkok, placing guests within easy reach of major attractions and shopping districts. It is conveniently situated near Lumpini Park and various shopping malls, including Central World and Erawan Shrine, which are often within walking distance. While the walk to Chidlom BTS station can take 10-15 minutes, which some guests find a bit far, this is significantly mitigated by the hotel's highly valued complimentary tuk-tuk shuttle service. This shuttle runs frequently to the BTS station and nearby Mercury Ville, making transit much more convenient. The surrounding area is described as quiet and safe, with plenty of restaurants and 7-Eleven stores nearby, enhancing the overall guest experience.

Staff & Service
The hotel's friendly staff consistently receives outstanding praise from guests, being highlighted as a major asset. Reviewers frequently describe them as exceptionally helpful, attentive, and professional, contributing significantly to a positive stay. Their willingness to accommodate requests, such as room upgrades and special arrangements for special occasion arrangements like birthdays or anniversaries, is widely appreciated. Guests commend the efficient check-in process and the overall sense of hospitality provided by the entire team, from the front desk to the bell staff and housekeeping. The staff's ability to communicate effectively in English further enhances the guest experience, ensuring smooth interactions and assistance whenever needed.

Additional Information
Guests should be aware that the hotel may apply early check-in charges, which some found excessive while others considered them reasonable depending on the situation. A deposit of 1000 Baht is typically required upon check-in, which is refunded at check-out. While water bottle replenishment policy is daily, additional requests for water beyond the standard allowance may be chargeable. Some guests have reported isolated incidents of power trips, though these were generally resolved quickly. It's also noted that the wheelchair ramp leading to the reception area can be quite steep, potentially posing a challenge for guests with mobility issues, and the small elevators can sometimes lead to minor delays during peak times.