Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel

This hotel offers a unique and artistic ambiance, making it a memorable destination, particularly for those attending events at the nearby arts district or seeking a tranquil escape with its serene lake views. Guests consistently highlight the exceptional staff and service, praising their attentiveness and helpfulness. The hotel is well-suited for business travelers due to its convenient location and quiet atmosphere, while couples find it ideal for romantic getaways or staycations. Art and culture enthusiasts will appreciate its proximity to museums and performance venues, and shoppers benefit from its close access to major retail centers. For pet owners, the hotel is notably dog-friendly, offering suitable accommodations and walking areas. To enhance your stay, consider requesting a room with a lake view for a more peaceful experience, and be aware that parking can be a significant additional cost.

Facilities & Amenities
The hotel provides a range of facilities for guest convenience and relaxation. The fitness center is generally well-regarded, featuring a sauna and modern gym equipment, including a Peloton bike, though some guests found it could be larger or experienced issues with the sauna being out of order. The outdoor pool and hot tub are available for guest use, but some reviews indicate they can be small, shaded, or in need of maintenance, with occasional issues like jets not functioning correctly. While Wi-Fi is available, some guests reported it to be slow or unreliable, impacting their ability to stream or work. The hotel's lobby and common areas are frequently praised for their beautiful decor and inviting atmosphere. Some rooms offer terraces or balconies, though guests note that not all are spacious enough for sitting.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is largely positive, with many describing rooms as clean, spotless, and well-maintained. However, some specific concerns were raised regarding dated bathrooms, instances of mold in showers, or general wear and tear in older sections of the hotel. Rooms are generally considered spacious and well-furnished, with many appreciating the hardwood floors. Most guests found the beds comfortable, contributing to a restful sleep, though a few mentioned pillows being too soft or firm. Noise levels received mixed reviews; while some found their rooms quiet, others reported disturbances from loud neighbors, air conditioning units, or general hallway noise. In-room amenities like robes and quality bathroom products are appreciated, but a recurring point of dissatisfaction is the absence of a microwave in the rooms.

Dining & Food Quality
The hotel's on-site restaurant, Silver Trumpet, receives consistent praise for its excellent food quality and upscale ambiance. Guests frequently commend the restaurant for its delicious and reasonably priced dishes, especially for a high-end establishment, and enjoy the option of outdoor seating with lake views. The bar is also noted for its good service and lively atmosphere. Breakfast is generally well-received, with guests enjoying the variety and taste, though some experienced slow service or confusion regarding what was included with breakfast vouchers. While room service is available and often described as delicious and prompt, some guests encountered issues with incorrect billing or missing items. Overall, the dining experience is a significant highlight for many visitors.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for various activities. It is within walking distance of major cultural attractions such as the Orange County Museum of Art and the Segerstrom Center for the Arts, as well as the extensive South Coast Plaza for shopping and dining. Guests also appreciate its proximity to John Wayne Airport (SNA), with the hotel offering a complimentary shuttle service for easy transit. Accessibility to major freeways is also a plus for those traveling by car. However, parking is a frequent point of discussion among guests, often described as expensive for both self-park and valet options, and some noted occasional difficulty finding spaces during busy periods due to shared parking facilities.

Staff & Service
The hotel's staff consistently receives overwhelming praise, being described as friendly, helpful, attentive, and professional. Many guests highlighted the exceptional level of customer service, noting that staff members often go above and beyond to ensure a pleasant stay. The check-in process is generally reported as smooth and efficient, with staff accommodating requests whenever possible. The valet service is particularly commended for its efficiency and the courteous demeanor of the attendants. While most experiences with housekeeping are positive, some guests noted occasional oversights, such as not restocking items or failing to make up pullout beds. Overall, the dedication of the staff to providing excellent service is a standout feature, contributing significantly to guest satisfaction, even in challenging situations like medical emergencies.

Additional Information
The hotel maintains a pet-friendly policy, welcoming dogs and providing specific rooms with patios, which is highly appreciated by pet owners who also enjoy the nearby lake for walks. However, some guests noted challenges with finding suitable potty areas or experienced disturbances from barking dogs. A recurring point of feedback is the hotel's policy of not providing a microwave in guest rooms, which some travelers found inconvenient. While the hotel offers rewards program benefits, some guests reported confusion or issues when attempting to redeem points or vouchers for services like breakfast. The hotel's interior features a distinct artistic decor and a pleasant, subtle fragrance throughout the common areas. Guests should also be aware that while the hotel is generally quiet, some have reported issues with noise from neighboring rooms or hotel facilities.