APA Hotel Shinagawa Sengakuji Ekimae

This hotel is highly regarded for its large public bath on the 21st floor, offering a relaxing experience with impressive city views. Its prime location near major train stations makes it an excellent choice for business travelers seeking efficiency and sightseers looking to explore Tokyo with ease. The hotel consistently receives praise for its overall cleanliness, comfortable yet compact rooms, and the attentive service provided by its staff. For those prioritizing convenient airport access, especially to Haneda, this hotel is particularly well-suited. To make the most of your stay, guests recommend utilizing the top-floor public bath for relaxation and being mindful of elevator wait times during peak hours.

Facilities & Amenities
The hotel's standout feature is its public bath on the 21st floor, which many guests found to be a perfect way to unwind after a day of exploring. This facility is generally clean and offers a relaxing atmosphere, with some enjoying the outdoor bath and city views. However, some guests noted a strong chlorine smell in the bath. The hotel provides free Wi-Fi with good speeds, often with individual routers in rooms. While the televisions are large and equipped with streaming apps like Netflix and YouTube, some found the picture and sound quality lacking. The laundry facilities consist of only two machines, which are frequently busy, and some guests experienced issues with the dryers. A microwave is available, but only on the first floor, which can be inconvenient for guests on higher floors.

Cleanliness & Room Comfort
Rooms are consistently described as compact or small, which is typical for Tokyo, and can be challenging for two people with multiple large suitcases. Despite their size, most guests found the rooms to be clean and well-maintained, though some noted issues with dust on curtains, under furniture, or on specific fixtures. Feedback on bed comfort is mixed; many found the beds comfortable, ensuring a restful sleep, while some experienced them as too soft or sagging. The bathrooms are generally clean and well-equipped with amenities, though some found them small or noted issues with water pressure control or non-heated toilet seats. A significant recurring concern is the temperature control, as the hotel uses a central system, preventing individual adjustment of heating or air conditioning, leading to rooms being too hot or cold for some guests.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests for its variety and quality. Served buffet-style, it offers a satisfying selection of both Japanese and Western dishes, including delicious miso soup and rice. Many reviewers found the breakfast to be a good value, highlighting the tasty options and ample choices available. While some guests noted that the menu remained largely similar each day, the overall consensus is that the breakfast is a highly enjoyable and convenient way to start the day. There are no significant mentions of other dining options like full-service restaurants or room service beyond breakfast.

Location & Accessibility
The hotel boasts an excellent central location, making it highly accessible for travelers. It is situated just a minute's walk from Sengakuji Station, offering direct train access to both Haneda Airport and Narita Airport via the Asakusa and Keikyu Main lines. Additionally, Takanawa Gateway Station (Yamanote Line) is within a 5 to 10-minute walk, providing convenient connections to major Tokyo districts. While the immediate vicinity is generally quiet and undergoing development, leading to some construction noise, dining options are somewhat limited, with only a few ramen shops and convenience stores like Daily Yamazaki and Lawson nearby. Parking is available on-site, but guests should be aware that it comes with a daily fee.

Staff & Service
The hotel staff generally receives positive feedback for their friendliness and helpfulness, with many guests appreciating their willingness to assist with luggage and inquiries, even with occasional language barriers. The check-in process is primarily handled via self-service machines, which some found efficient and smooth, while others experienced difficulties or preferred more direct human interaction. The hotel offers convenient luggage storage before and after check-out, which is a highly valued service. Housekeeping operates on an eco-friendly schedule, cleaning rooms every three days, though fresh towels and amenities are provided daily by being left outside the room. Some guests, however, reported isolated issues with room cleanliness or specific service interactions.

Additional Information
The hotel implements an eco-friendly cleaning policy, where full room cleaning occurs every three days, though fresh towels and amenities are provided daily. Guests appreciate the large in-room televisions that display useful hotel information, such as the current crowd levels in the public bath and laundry machine availability. While the public bath has a general no tattoo policy, guests with tattoos can obtain covers from the reception to use the facility. The hotel does not feature a dedicated lounge area for guests. For those needing to do laundry, it's advisable to bring 100-yen coins, as the machines require them and change is not always readily available.