Akita View Hotel

This hotel is highly regarded for its unparalleled proximity to Akita Station with a covered walkway, ensuring seamless, weather-protected access regardless of the weather. Guests consistently praise the spacious rooms, the attentive staff, and the excellent breakfast as standout features. Its prime location makes it an ideal choice for business travelers seeking convenience, sightseers exploring local attractions, couples on a romantic getaway, families needing ample space, and solo travelers looking for a safe and comfortable stay. To enhance your experience, consider requesting a recently renovated room, as these offer a modern and fresh ambiance, and take full advantage of the direct, covered access from the train station.

Facilities & Amenities
Guests appreciate the hotel's various amenities, though some aspects receive mixed feedback. The Club Lounge is a notable feature, offering tea time, cocktail service with a selection of alcohol and snacks, and a dedicated breakfast area, which many guests find to be a quiet and comfortable space. A fitness center is available for guest use, though some reviews indicate the equipment is older, and some guests noted additional fees for its use. The hotel provides Wi-Fi that generally works well throughout the property. While there are multiple elevators that typically ensure short wait times, some guests found them to be a bit slow or dark. It is important to note that the hotel does not have vending machines for drinks, nor does it offer a coin laundry facility, with laundry services charged per item. Thoughtful touches like providing umbrellas are also appreciated.

Cleanliness & Room Comfort
Guests consistently describe the rooms as exceptionally clean and well-maintained, contributing to a pleasant stay. Many highlight the large and spacious nature of the accommodations, often exceeding typical Japanese hotel standards. The comfortable beds with good quality linens are frequently praised for ensuring a restful night's sleep, though a few guests found the mattresses to be too firm or pillows too flat. A significant number of rooms have been recently renovated, offering a modern and fresh aesthetic. While the spacious bathrooms are generally appreciated, some guests noted older designs, occasional drainage issues, or a faint mold smell. Noise levels are typically quiet, but some guests reported hearing hallway noise, neighbor talking/laughing, or AC noise. In-room amenities like air purifiers, relaxing tea, bath salts, eye masks, and international electrical sockets enhance comfort.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as excellent, delicious, and superb with a wide variety of plentiful choices. Served in the 12th floor restaurant, guests enjoy their meal with impressive city views. A highlight of the breakfast buffet is the inclusion of Akita local cuisines such as kiritanpo, Inaniwa udon, and a unique rice comparison featuring local varieties. Beyond local specialties, the buffet offers a comprehensive Western food selection, a popular omelet station where eggs are cooked to order, and freshly baked bread. While the main restaurant offers the most extensive selection, a more limited but sufficient Club Lounge breakfast is also available. Some guests found the room service to be affordable, and the hotel also features a bar and cafe for additional dining and beverage options.

Location & Accessibility
The hotel boasts an extremely convenient and central location, being right next to JR Akita Station and accessible via a covered walkway, which is particularly beneficial during inclement weather. This prime spot places guests within walking distance of key attractions such as Kubota Castle ruin and Senshu Park, making it ideal for sightseeing. The surrounding area offers easy access to numerous shopping centers, including a department store right next door, as well as a wide array of restaurants, cafes, and convenience stores. For broader travel, the hotel is conveniently located near the bus terminal, providing direct connections to the airport limousine bus and other local routes. While the hotel does not have its own dedicated parking, adjacent public parking lots are available for guests, though some noted the cost and distance from the hotel entrance.

Staff & Service
The hotel staff consistently receive high praise for their polite, helpful, friendly, and attentive service. Guests frequently highlight their excellent service and warm welcome, describing them as professional, caring, and possessing a serene mindset. Despite occasional language barrier challenges, staff are noted for their willingness to go above and beyond to provide assistance. The check-in process is generally described as smooth and quick, with early check-in often accommodated. Guests appreciate the efficient luggage storage and the convenience of having luggage delivered to their room prior to check-in. Staff are also commended for accommodating special requests, such as birthday surprises. While housekeeping maintains clean rooms, some guests reported mixed experiences regarding the consistent application of IHG loyalty benefits, including upgrades and welcome amenities, which occasionally led to disappointment.

Additional Information
Guests should be aware of certain aspects that enhance or impact their stay. While the hotel has undergone recent renovations, particularly in its rooms and club floor, some parts of the building retain an older feel. Feedback regarding IHG One Rewards and SFC benefits is mixed; some elite members reported inconsistencies with upgrades, welcome amenities like complimentary bottled water, and breakfast benefits, suggesting that these perks are not always clearly communicated or consistently honored. It is worth noting that the hotel does not provide complimentary bottled water in rooms unless guests are IHG members, requiring others to purchase water from nearby stores. A previously available sauna or public bath has been abolished, which disappointed some returning guests. Additionally, the central air conditioning system means room temperature control can be limited, with some guests finding rooms too warm.