Hotel des Balances

Weinmarkt6004LucerneSwitzerland
Hotel
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About Hotel des Balances

Featuring a sleek and contemporary design throughout, Hotel des Balances is a refined hotel that benefits from on-site dining and a riverside terrace with wonderful views of the Reuss. The hotel is in the heart of Lucerne's popular Old Town area.

The modern, tastefully decorated en-suite rooms at Hotel des Balances are all fitted with a telephone, coffee/tea-making facilities, minibar and flat-screen TV. Most rooms also boast scenic views of the city.

The 24-hour reception can help with everything from airport transfers to local tourist information. Wi-Fi is free to use throughout the property.

With a mix of Swiss and French cuisine, the hotel's trendy restaurant combines gastronomic splendour with a warm and fashionable setting. A breakfast buffet is available each morning, while the elegant bar and lounge is ideal for a refreshing drink.

Lucerne Station and and the highly regarded Lucerne Culture & Congress Centre are both less than a ten-minute walk from the lodging. Lion Monument is 15 minutes away on foot.

Contact

Weinmarkt, 6004, Lucerne, Switzerland
Telephone: +41(0)414182828 | Fax: +41(0)414182838 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Ideal position in Lucerne

With regards to location, guests say the hotel cannot be beat. Placed in the heart of Lucerne's Old Town, the property is a short walk from restaurants, shops, the main railway station, and many of the central attractions the city has to offer.

Impeccable service from staff

Travellers spotlight the staff members as being one of the best reasons to stay at the hotel. With a welcoming and cordial attitude, the personnel are also said to be really professional when it comes to providing service.

Modern rooms at a great standard

On the whole, the hotel's rooms generate excellent feedback from guests. Well-sized, contemporary in style, and equipped with high-quality amenities, the rooms are also applauded for being kept sparkly clean and fresh. In addition, visitors mention that it is well worth booking a room that offers stunning city views.

Negative Reviews

No air conditioning

In one certain area, the rooms are found to be wanting. They reportedly do not have air conditioning. As a result, it is mentioned that the rooms can get overly hot during the warmer months.

Wi-Fi with room for improvement

Guests are disappointed by the quality of the hotel's Wi-Fi service. While the speed is considered lacking to an extent, the Wi-Fi's range is the main concern. Guests note that it simply doesn't cover the entire building.

Extra fees harm value offered

When judging the overall value for money offered by the hotel, travellers can be quite critical. This aspect is reportedly harmed by extras that are not inclusive with staying, such as breakfast or the valet parking service, both of which are seen as somewhat expensive.

Rating Overview

Rating trivago Rating Index based on 6917 reviews across the web
9.2 /10
  • ebookers.com
    9.0 /10
  • Other Sources
    9.1 /10
9.2 out of 10 based on 6917 reviews