Tiara Hotel Sapporo Susukino

This hotel offers exceptional value for money, making it a popular choice for many travelers. Its signature feature is the large public bath, a welcome amenity for guests seeking relaxation after a day of exploring. The hotel is consistently praised for its cleanliness, the attentive and friendly staff, and its convenient location near the city's entertainment district. It is an ideal fit for business travelers seeking a comfortable and efficient stay, solo travelers looking for a safe and well-located base, and couples or families exploring the city. To enhance your experience, consider utilizing the eco-cleaning option for complimentary drinks, and be mindful of the public bath's time-sharing schedule.

Facilities & Amenities
Guests frequently highlight the presence of a large public bath on the first floor, which is a significant draw, though its time-shared schedule for men and women can be inconvenient for some. The hotel provides coin laundry facilities, making it suitable for longer stays. Rooms are equipped with individual air conditioning units, allowing for personalized temperature control, and many rooms feature power outlets conveniently located by the bed. While general amenities are provided in the room, some guests have noted the absence of disposable slippers and occasional issues with the quality of items like razors or toothbrushes. The hotel also offers free Wi-Fi, ensuring guests can stay connected.

Cleanliness & Room Comfort
Despite being an older building, the hotel maintains a high standard of cleanliness throughout its rooms and common areas. Guests generally find the beds comfortable, with some noting their spaciousness or the use of low-rebound mattresses. However, several guests have reported issues with noise levels, particularly from outside the hotel (street sounds, crows) and occasionally from staff conversations in the corridors, suggesting less than ideal soundproofing for windows and doors. The bathrooms are frequently described as narrow or small, which can be a tight squeeze, though the shower water pressure is generally good. Some rooms are noted for having small or high-set windows, and lighting can be dim.

Dining & Food Quality
The hotel's breakfast is served in the ground-floor izakaya, offering a selection of around 20 dishes. Most guests find the breakfast satisfactory, with a strong emphasis on Japanese cuisine, including popular items like grilled mackerel. While the quality is generally appreciated, some guests note the limited variety of Western options, such as only two types of bread (croissant and toast), and the absence of common items like sausages or scrambled eggs. For those not on a breakfast-inclusive plan, some feel the additional cost might not fully justify the selection. In the evenings, the same venue operates as an izakaya, providing a convenient option for drinks and light meals.

Location & Accessibility
The hotel boasts an excellent central location, situated conveniently between Susukino and Nakajima-Koen subway stations, making it easily accessible. It is within comfortable walking distance of the vibrant Susukino entertainment district, offering numerous dining and nightlife options. Guests appreciate the proximity to several convenience stores, including a Seicomart directly across the street and a Lawson nearby, ensuring easy access to necessities. While parking is available at an affiliated lot directly opposite the hotel, it can sometimes be full, requiring guests to use a slightly further alternative. The hotel's position on a main street also provides good access to public transport.

Staff & Service
The staff at this hotel consistently receive high praise for their friendliness, helpfulness, and polite demeanor. Guests frequently highlight the smooth and efficient check-in and check-out processes, often facilitated by self-service machines. Many reviews commend the staff's willingness to assist with requests, including accommodating last-minute changes to stays and even arranging for forgotten items to be shipped. Housekeeping is noted for its attentiveness, ensuring rooms are clean and providing fresh towels and amenities daily, even when guests opt out of full room cleaning. Overall, the attentive service provided by the team significantly contributes to a positive guest experience.

Additional Information
The hotel offers the convenience of choosing between smoking and non-smoking rooms, a feature appreciated by guests who smoke. For those staying multiple nights, an eco-cleaning option is available, allowing guests to decline full room cleaning in exchange for complimentary beverages, which is a thoughtful touch. While the building itself is older, reviews indicate it is generally well-maintained and clean. Some guests have noted that the windows in the rooms are relatively small and positioned high, which might affect the amount of natural light. Amenities are provided directly in the rooms rather than through a self-service buffet at the front desk.