The Wing Lanna Hotel

The hotel stands out for its exceptional staff and prime location within the Old City, complemented by a refreshing pool. It is an ideal choice for sightseers and explorers who appreciate being within walking distance of key attractions, as well as couples and families seeking a comfortable and convenient base. Guests frequently commend the hotel's excellent value and the overall cleanliness of its accommodations, which contribute significantly to a pleasant stay. To enhance your experience, guests recommend utilizing the highly praised staff for local insights and assistance with activity bookings, as their willingness to help is a recurring highlight. Additionally, it's worth noting that some rooms may have limited natural light, which is a minor consideration for some travelers.

Facilities & Amenities
The hotel features a pool that guests find refreshing, providing a welcome respite from the city's heat. However, some guests note its smaller size and suggest that more sunbeds would improve the experience, as availability can be limited. There were occasional reports of temporary pool closures due to construction or maintenance, and some found the water to be cold or the area to be shaded during certain times of the day. A bar is available, with some guests praising its cocktails and inviting atmosphere, though its operational status has varied. The hotel provides Wi-Fi, which is generally reliable for staying connected, though some experienced weaker signals during peak hours. An elevator is available, which is appreciated by guests, especially those with luggage, enhancing overall convenience.

Cleanliness & Room Comfort
Guests generally praise the cleanliness of the rooms and the hotel overall, contributing to a pleasant environment. Many highlight the comfortable beds and high-quality linens, ensuring a restful night's sleep. Rooms are often described as spacious, offering ample storage with drawers and wardrobes. The bathroom facilities receive positive remarks for their size, consistent hot water, and good water pressure, providing a comfortable showering experience. However, some guests experienced issues with the air conditioning not being sufficiently cold or being noisy, impacting comfort. There are mixed comments regarding natural light, with some rooms noted as being dark or having windows that face internal walls or hallways, leading to a lack of privacy. Noise levels can be a concern, with reports of sounds from the street, internal corridors, or squeaky floors, which might disturb light sleepers. A few isolated incidents of ants or mold were also mentioned.

Dining & Food Quality
The hotel offers a complimentary breakfast in the lobby, which guests generally describe as basic but sufficient for a good start to the day. The spread typically includes toast with butter and jam, fresh fruit (often bananas), biscuits, muffins, and cereals. Coffee, tea, and juice are also provided, allowing guests to grab a quick bite before exploring. While many appreciate this free offering as a convenient amenity, some note the limited variety compared to a full buffet. There were a few instances where the coffee machine was not working, and some guests reported issues with flies around the food area on occasion. Despite its simplicity, the complimentary breakfast is seen as a valuable perk, especially for those with early tours or looking for a quick and easy start to their morning.

Location & Accessibility
The hotel boasts a highly praised central location within the Old City, making it exceptionally convenient for guests. Many popular attractions, diverse restaurants, and various shops are within easy walking distance, allowing guests to explore the area on foot and immerse themselves in the local culture. It is also noted for its close proximity to the airport, making arrivals and departures straightforward and quick. While the hotel is situated on a busy street, guests generally feel safe and secure. Access to public transportation like red buses and tuk-tuks is readily available nearby, providing convenient options for venturing further afield. Parking is limited, which is a point to consider for those traveling with their own vehicles, but overall, the location is a significant advantage for exploring the city.

Staff & Service
The friendly staff consistently receives overwhelming praise from guests, often cited as one of the hotel's strongest assets. They are described as exceptionally helpful, attentive, and welcoming, always greeting guests with a smile and making them feel valued. Many reviewers highlight their willingness to go above and beyond, assisting with tour bookings, providing insightful local recommendations, and even helping with complex issues like booking discrepancies or personal requests. Guests appreciate the excellent communication and the staff's proficiency in English, which facilitates smooth interactions. The check-in process is generally smooth and efficient, and the overall impression is one of genuine hospitality and a strong commitment to guest satisfaction, making for a very positive and memorable experience for visitors.

Additional Information
For added convenience, a self-service laundry facility is located immediately next door to the hotel, providing an easy option for guests to do their own washing. The hotel also offers its own laundry service for those who prefer it. A 7-Eleven convenience store is just a short walk away, offering easy access to snacks, drinks, and other necessities throughout the day and night. Guests should be aware that some renovations or construction work has occurred, which occasionally impacted facilities like the pool, though efforts were made to minimize disruption. While rooms are generally well-equipped, some guests noted that the room safe was not bolted down, which is a minor consideration for securing valuables.