The Centurion Hotel & Spa Classic Izumo

This hotel offers a memorable stay, with its signature feature being the exceptional public bath and sauna facilities that provide a truly relaxing and rejuvenating experience. Guests consistently highlight the hotel's remarkable cleanliness, modern design, and the consistently friendly and helpful staff. Its central location near the station is also a significant draw, making it highly convenient for exploring the area. The complimentary food services, including late-night ramen and morning health drinks, are frequently praised as delightful touches. The hotel is an ideal choice for sightseers and leisure travelers seeking comfort and convenience, while couples and families will appreciate the spacious and comfortable accommodations. Solo travelers also find the relaxing amenities and easy accessibility appealing. To ensure a smooth experience, guests should be aware of the hotel's strict check-in time and consider purchasing beverages beforehand, as in-room refrigerators are typically empty.

Facilities & Amenities
The hotel's public bath is a major highlight, with many guests praising its cleanliness and the overall relaxing atmosphere. The sauna facilities are particularly well-regarded, featuring options like self-löyly and a refreshing cold bath, with the added convenience of being available 24 hours a day, often accompanied by soothing piano music. While some guests found the public bath area to be somewhat compact or crowded at peak times, the quality of the bathing experience generally received high marks. In-room amenities are also a point of appreciation, with many rooms featuring high-end appliances such as Dyson dryers and Balmuda appliances, enhancing the comfort of the stay. Complimentary Wi-Fi is available throughout the property, and a range of amenities including quality bath products and hair irons are provided, contributing to a comfortable and well-equipped environment.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness throughout the property, from the common areas to the individual rooms. The spacious rooms are frequently mentioned as a significant positive, offering ample space for relaxation and luggage, especially in upgraded categories. The comfortable beds and high-quality linens ensure a restful night's sleep for most visitors. While the overall ambiance is generally quiet, some guests occasionally noted minor noise from adjacent rooms or the hallway, though this was not a widespread concern. The lighting in the rooms is often described as bright and pleasant due to large windows, though a few guests wished for better task lighting in certain areas. Many rooms include a comfortable sofa, and the presence of a coffee maker is appreciated. Some minor issues were reported regarding bathroom drainage and the condition of some in-room humidifiers.

Dining & Food Quality
The breakfast at the hotel receives widespread acclaim, with guests frequently describing it as delicious and offering good value. Most guests appreciate the variety, which includes both Japanese and Western options, often featuring local specialties like small grilled fish. While some guests noted that the breakfast service could be smoother during busy periods or that some dishes were served cold, the overall quality and presentation are highly praised. A particularly popular feature is the complimentary late-night shijimi ramen, a small but flavorful bowl that many guests look forward to. Additionally, a complimentary lactic acid drink or Yakult is offered in the mornings, providing a refreshing start to the day. The buffet style for certain items, such as local noodles and beverages, adds to the dining experience, though some found the layout challenging.

Location & Accessibility
The hotel boasts a highly convenient and central location, situated just a short walk from Izumoshi Station. This proximity makes it exceptionally easy for guests to access public transportation for exploring the city and reaching major attractions like Izumo Taisha. The surrounding area is vibrant, with a wide array of restaurants and shops within easy walking distance, providing ample dining and entertainment options. While the hotel's location is a significant advantage, parking is a recurring point of concern for guests arriving by car. The hotel does not have its own dedicated parking, requiring guests to use nearby paid parking facilities, which are often described as being a short, inconvenient walk away, especially in inclement weather, and can be expensive with limited discounts.

Staff & Service
The hotel's friendly staff consistently receives high praise for their exceptional helpfulness and attentive service. Guests frequently highlight their politeness and willingness to assist with various requests, contributing significantly to a positive stay. The quick check-in process is often noted, though some guests experienced longer waits during peak times. Staff members are particularly commended for providing local recommendations, including dining options and guidance on visiting Izumo Taisha. The luggage storage service is also appreciated, allowing guests to explore freely before check-in or after check-out. While most interactions are overwhelmingly positive, a few guests mentioned isolated instances of staff appearing less engaged or having communication challenges, particularly regarding specific hotel policies or language barriers, but overall, the commitment to excellent service is evident.

Additional Information
The hotel offers unique touches through its "Ofukuwake" service, which includes complimentary late-night ramen and a morning lactic acid drink, adding a special charm to the guest experience. Guests should be aware of the hotel's strict check-in policy, as early check-ins are generally not accommodated, and there is no express check-out option, requiring in-person verification. The tattoo policy for the public bath is a point of contention for some guests, as visible tattoos are not permitted, which can be a drawback for those wishing to use the facilities. However, many guests appreciate the possibility of room upgrades, which are sometimes offered, enhancing their stay. It is also worth noting that the empty mini-fridges in the rooms mean guests should purchase any desired beverages or snacks beforehand.