Super Hotel Sapporo Susukino

This hotel offers a memorable stay, distinguished by its inviting natural hot spring bath and the delightful inclusion of complimentary evening drinks, a feature highly appreciated by guests. Its central location near the vibrant Susukino area is a significant draw, complemented by friendly staff and a satisfying breakfast, particularly the popular soup curry. The hotel is an excellent fit for sightseers and nightlife enthusiasts who appreciate convenience and value, as well as value-conscious travelers and repeat visitors seeking a comfortable base. To enhance your experience, be mindful that the hotel operates with a single elevator, which can lead to occasional wait times, and note that the front desk may not always be continuously staffed.

Facilities & Amenities
Guests frequently note the presence of a single elevator, which can sometimes lead to longer wait times, especially during peak hours. However, the hotel offers convenient features such as a keyless entry system and express checkout, streamlining the arrival and departure process. While some reviews were conflicting, most guests found luggage storage available for their convenience before check-in or after checkout. Female guests particularly appreciate the thoughtful provision of special amenity sets. The welcome drink bar is a popular feature, though some guests found its operating hours, typically ending at 9 PM, to be a bit limited. Additionally, a few guests noted the absence of a multi-charger in rooms, requiring them to bring their own.

Cleanliness & Room Comfort
The hotel generally receives praise for its cleanliness, with many guests finding the rooms tidy and well-maintained. While some rooms are described as having a compact size, they are consistently noted as being functional and equipped with essential amenities. Guests frequently highlight the quiet rooms, ensuring a restful night's sleep despite the central location. Specific room features, such as Refa dryers and Salonia curling irons in ladies' rooms, are a welcome touch. However, some guests reported minor issues, including instances of less thorough cleaning with residual hair or tape, a sewage smell in some unit baths, and concerns about the unclean bedding or blankets. The small TV and lack of an in-room phone were also mentioned as minor inconveniences.

Dining & Food Quality
The hotel's complimentary breakfast is a significant highlight for many guests, consistently praised for its quality and taste, with the soup curry being a particular favorite. The inclusion of an evening bar offering complimentary drinks is another highly valued amenity, often envied by those staying at other hotels. While the taste of the breakfast items is generally well-received, some guests expressed a desire for greater breakfast variety, finding the selection somewhat limited or basic, despite the main dishes sometimes changing for consecutive stays. Overall, the dining options contribute positively to the guest experience, offering good value.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is situated near Susukino Square, providing easy access to a multitude of dining options and convenience stores. Guests appreciate its walkable proximity to the city center and its convenient access to public transport, including subway stations and tram lines, as well as airport limousine bus stops. Despite being in a bustling area, the hotel is surprisingly quiet at night, allowing for peaceful rest. However, a few first-time visitors noted that the hotel can be a bit challenging to find due to its placement in a back alley.

Staff & Service
The hotel's staff consistently receives high praise for their helpful staff and friendly service. Guests frequently commend their willingness to assist with various requests, such as handling receipt inquiries, contributing to a positive and welcoming atmosphere. However, a recurring point of feedback is that the front desk is not always continuously manned, and it is not a 24-hour reception. This occasionally led to minor inconveniences, such as guests being unable to hand in surveys during checkout or having difficulty contacting the front desk when an in-room phone was unavailable.

Additional Information
Many guests consistently highlight the hotel's excellent value for money, often expressing their intention for repeat visits. The hotel's organic-minded approach is also noted positively by some. A unique feature appreciated by guests is the keyless system for rooms and the streamlined checkout process, which contributes to a hassle-free stay. These elements, combined with the overall positive experience, make the hotel a popular choice for those seeking a convenient and comfortable stay.