Super Hotel Hirosaki

The hotel is highly regarded for its cleanliness and the attentive service provided by its staff, creating a welcoming atmosphere for guests. Its signature feature is a combination of a relaxing natural hot spring and a generous welcome drink service that includes local specialties, making for a memorable stay. The complimentary breakfast is also a significant draw, offering good value. This hotel is particularly well-suited for business travelers seeking efficiency, sightseers keen to explore local attractions, and couples looking for a comfortable and convenient base. To enhance your experience, consider checking the hot spring's gender-specific hours in advance, as they are time-restricted, and if sensitive to smells, ensure you book a non-smoking room.

Facilities & Amenities
The hotel features a natural hot spring (onsen) that, despite its compact size and gender-separated usage times, is a popular amenity for relaxation. Guests appreciate the unique pillow selection available in the lobby, allowing them to choose a pillow for optimal comfort. A highlight for many is the welcome drink bar, which offers a diverse range of beverages, including local apple juices, ciders, and sake for tasting, along with other alcoholic and non-alcoholic options during specific evening hours. For guest convenience, there is a coin laundry facility, noted for its affordability and free drying, and vending machines are also available. While the hotel has only one elevator, its efficiency helps manage wait times, even during busy periods.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness and well-maintained condition of the rooms and common areas. While the room size is frequently described as compact, particularly for multiple occupants or those with large luggage, the layout is functional and efficient. The beds are generally noted for being wide and comfortable, contributing to a restful night's sleep, further enhanced by the option to select a preferred pillow. The unit bathrooms, though small, are modern and clean, with some guests appreciating the mixed faucet for easy temperature control. Some reviews mention occasional noise from adjacent rooms or general hotel activity, and a few guests in smoking rooms reported a lingering cigarette smell. In-room amenities such as air purifiers and USB charging points are provided, though some found the charging speed slow.

Dining & Food Quality
The complimentary breakfast is a significant highlight, receiving positive feedback for its quality and variety. Guests particularly enjoy the inclusion of local specialties such as apple curry and Nebuta-zuke, which add a unique regional flavor. While some guests find the overall selection to be somewhat limited for extended stays, it is widely considered excellent value for a free offering. The welcome drink bar is another popular feature, providing a generous selection of local apple juices, ciders, and sake for tasting, alongside other alcoholic and non-alcoholic beverages. This service is available during specific evening hours, though some guests express a wish for extended hours. The hotel's proximity to various restaurants and eateries, including a popular local spot, adds to the dining convenience for guests.

Location & Accessibility
The hotel enjoys a central location, making it a convenient base for exploring the city. It is situated approximately midway between Hirosaki Station and Hirosaki Castle, allowing for easy walking access to both, as well as to the main shopping streets and numerous restaurants. While some guests find the walk from the station to be a bit long (around 10-15 minutes), especially with luggage or in snowy conditions, public transport options like the 100-yen bus are available nearby. Parking is offered on-site for a fee, though the spaces can be narrow, and a second, more distant parking lot is available when the main one is full. Guests appreciate the hotel's proximity to local eateries and markets, enhancing their overall experience.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight their polite demeanor and willingness to assist with inquiries, including providing detailed local maps and restaurant recommendations. The check-in process is described as smooth and efficient, with staff clearly explaining the hotel's unique passcode entry system. Housekeeping is noted for maintaining clean rooms, and overall, the team's dedication to guest satisfaction is a recurring theme. Many guests express a desire to return due to the exceptional service provided by the hotel's personnel.

Additional Information
The hotel utilizes a keyless entry system where guests receive a unique passcode for their room, eliminating the need for physical keys. This system is generally found convenient once guests become accustomed to it. A thoughtful amenity provided is a selection of supplements for guests, aiming to promote a restful sleep. The hotel also offers a pet-friendly policy, though specific details regarding pet accommodations are not widely elaborated in reviews. For guests needing to warm food, a microwave is available in a common area. Some guests noted that the hotel provides umbrellas in rooms, a practical touch for unexpected weather.