Sunflower World Hotel

The hotel offers a distinctive experience, largely defined by its unique rooftop cafe and butterfly wonderland, which provide a calming atmosphere and scenic views. This makes it particularly appealing for nature enthusiasts and couples seeking a memorable and aesthetically pleasing getaway. While the hotel boasts a strategic location and generally friendly staff, guests frequently highlight significant concerns regarding room comfort and the functionality of basic amenities. The property is also suitable for short-stay travelers who prioritize location and unique features over extensive in-room facilities. To ensure a more comfortable stay, guests are advised to manage expectations regarding room size and be prepared for inconsistent Wi-Fi connectivity.

Facilities & Amenities
Guest feedback on the hotel's facilities reveals a mixed experience. While air conditioning is present, some guests found it either too strong or noisy, impacting comfort. The elevator is available but frequently reported to have an unpleasant odor. A major recurring issue is the lack of consistent hot water supply in rooms, with some guests having to change rooms or go without. Wi-Fi connectivity is a significant point of frustration, often described as useless or non-existent, making it difficult for guests to stay connected. Basic in-room amenities like dustbins and shampoo are often missing, and televisions are frequently reported as non-functional or blurry. While ironing facilities are available, they are not provided in individual rooms, requiring guests to seek them out on a specific floor. Similarly, hairdryers are advertised but often unavailable upon request.

Cleanliness & Room Comfort
Cleanliness and room comfort are areas of significant concern for many guests. Rooms are frequently described as small, often lacking windows, and can have an unpleasant damp or moldy smell. Numerous reports mention dusty surfaces, cobwebs, and dirty carpets. Pests such as cockroaches and mosquitoes are also a common complaint, leading to uncomfortable stays and insect bites. The bathrooms are consistently cited as unclean, with issues like mold, grime, and broken fixtures such as mirrors, taps, or commodes. Bedding, including sheets and pillows, is sometimes reported as dirty or smelly. Some rooms suffer from poor lighting or have non-functioning lights, further detracting from comfort. Additionally, guests note a lack of space for prayer within the rooms, and some experience noisy conditions due to proximity to the main road.

Dining & Food Quality
The hotel's dining options receive varied feedback, with the rooftop cafe being a notable highlight. This cafe is frequently praised for its aesthetic appeal, calming ambiance, and scenic views, making it a popular spot for relaxation. Guests enjoy the coffee and find the desserts to be of high quality. However, the breakfast offerings are generally described as limited in variety, typically consisting of basic options like nasi lemak, fried dough, and bread. Some guests express dissatisfaction with the overall quality and selection of the breakfast menu, suggesting it does not meet expectations for a satisfying meal. Despite this, the cafe provides a pleasant environment for light refreshments and offers a unique experience.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest attributes. Situated directly on a main road, it is very easy to find and offers convenient access for travelers. Guests appreciate its proximity to essential amenities, with a 7-Eleven and various eateries located nearby, providing easy options for meals and supplies. The hotel is also strategically positioned close to several local attractions, including Bukit Malawati, the fireflies jetty, and the Kuala Selangor Sports Complex, making it a practical base for sightseeing. Parking is generally described as easy to find, with ample open space and sufficient lighting, contributing to a sense of security. While its location is excellent for those with a car, some guests note that it is not within the city center, and pedestrian access to other areas can be inconvenient.

Staff & Service
The hotel staff generally receive positive remarks for their friendly and helpful demeanor. Many guests commend the receptionists for their attentiveness and willingness to assist with issues, such as quickly arranging room changes when problems arise. The staff's responsiveness to concerns like water supply issues is also appreciated. However, a significant number of reviews point to inconsistencies in staff availability at the reception, particularly outside of standard hours, which can lead to difficulties with check-in or obtaining assistance. Some guests report frustrating experiences due to unattended front desks, causing delays and inconvenience. Despite these occasional availability issues, the overall impression of the staff's attitude and willingness to help is largely positive, contributing to a welcoming atmosphere.

Additional Information
Several unique aspects of the hotel are noted by guests. Some rooms feature a glass toilet design, which many guests found to be a significant privacy concern. A common complaint is the absence of a refrigerator in the rooms, which can be inconvenient for longer stays or for storing perishable items. Furthermore, some guests reported issues with toilet lights lacking a switch, meaning the light remained on continuously. The hotel has also experienced water supply problems, leading to temporary outages or low pressure, which impacted guest comfort. There were also mentions of an incentive program where guests could receive an emoji pillow for leaving a positive review, which some guests perceived as influencing review authenticity.