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    Sheraton Mall of the Emirates Hotel, Dubai (Dubai, United Arab Emirates)

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    Sheraton Mall of the Emirates Hotel, Dubai (Dubai, United Arab Emirates)

    About Sheraton Mall of the Emirates Hotel, Dubai

    Step into a world of unparalleled welcome at Sheraton Mall of the Emirates, where each guest is embraced with genuine warmth and a commitment to creating lasting memories. Located in the iconic Mall of the Emirates with direct Metro access, our hotel seamlessly combines world-class shopping and cultural exploration, embodying the spirit of this dynamic city. Revel in our thoughtfully designed rooms and suites, featuring bright, well-lit spaces adorned with soft finishes, lightwood tones, and black metal accents, ensuring that every moment of your stay is a harmonious blend of comfort and contemporary elegance. Savor authentic Turkish cuisine at Besh Turkish Kitchen, catch live sports at Spartan Sports Bar, and enjoy 360° Dubai skyline views with Japanese-Portuguese flavors at OAnjo. Relax with spa treatments, stay active at Sheraton Fitness, or unwind in our rooftop pools. At Sheraton Mall of the Emirates, your experience goes beyond accommodation—it's a gateway to the vibrant soul of Dubai.

    Top amenities

    • WiFi in lobby
    • WiFi in rooms
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Location

    • Sheikh Zayed Road, al Barsha 1, Mall of the Emirates, 
    • Dubai, 
    • United Arab Emirates

    Rating overview

    9.0
    trivago Rating Index based on 15310  reviews from:
    • Hotels.com(9.0/10),
    • LocationExcellent  (9.2 / 10)
    • RoomsExcellent  (8.5 / 10)
    • ServiceExcellent  (8.8 / 10)
    • CleanlinessExcellent  (9.1 / 10)
    • Value for moneyVery good  (8.4 / 10)

    Positive Reviews

    positive:

    Hotel amenities are high in quality.

    Past guests report that the Sheraton Dubai Mall of the Emirates Hotel houses a number of high quality amenities. The hotel spa and fitness center are said to be very good, whilst the rooftop swimming pools are suitable for families.

    positive:

    Mall of the Emirates location offers convenience.

    Connected directly to the Mall of the Emirates, the hotel is highly convenient for those visitors looking to enjoy a spot of shopping. The mall is also home to an assortment of entertainment and activities, including indoor skiing.

    positive:

    Hotel staff is approachable and obliging.

    From reception staff and bellhops to servers and housekeeping, guests report that the hotel staff is friendly and helpful. Some guests have reported that staff goes above and beyond the call of duty.


    Negative Reviews

    negative:

    Multiple elevator rides needed to reach rooms.

    Some guests express their displeasure when it comes to the hotel's elevator set-up. Set across 24 floors, the Sheraton Dubai Mall of the Emirates Hotel sometimes requires guests to change elevators to reach their desired floor, something that can prove frustrating.

    negative:

    Service can prove slow throughout the hotel.

    While many guests enjoy their stay, some guests report that service can be slow at the hotel. Check-in and check-out, room service and general assistance are some of the areas where improvement has been suggested.

    negative:

    Smell of cigarette smoke can be off-putting.

    Some visitors to the Sheraton Dubai Mall of the Emirates Hotel are put off by the smell of smoke. This problem isn't always limited to the smoking part of the hotel, as some guests in non-smoking rooms have also expressed their displeasure.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Body treatments
    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Hotel bar
    9. Pool bar
    10. Outdoor swimming pool
    11. Hotel safe
    12. Conference rooms
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Television
    6. Hairdryer
    7. Central heating
    8. Electric kettle
    9. Air conditioning
    10. Cosmetic mirror
    11. Minibar
    12. Pay-TV
    Sports facilities
    1. Pool table
    2. Bike rental
    3. Golf course
    4. Fitness
    5. Horse riding
    6. Skiing
    7. Surfing
    8. Indoor tennis court
    9. Hiking trail
    10. Diving
    Food and beverage
    1. Halal food
    2. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Sheikh Zayed Road, al Barsha 1, Mall of the EmiratesDubai, United Arab Emirates
    Telephone: +971(4)377 2000 | 

    Frequently Asked Questions about Sheraton Mall of the Emirates Hotel, Dubai

    • Is there a pool area at Sheraton Mall of the Emirates Hotel, Dubai?

      Yes, Sheraton Mall of the Emirates Hotel, Dubai offers 2 pool areas.

    • Are pets allowed at Sheraton Mall of the Emirates Hotel, Dubai?

      No, Sheraton Mall of the Emirates Hotel, Dubai doesn’t allow pets.

    • Is parking available at Sheraton Mall of the Emirates Hotel, Dubai?

      Yes, Sheraton Mall of the Emirates Hotel, Dubai provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Sheraton Mall of the Emirates Hotel, Dubai?

      Check-in at Sheraton Mall of the Emirates Hotel, Dubai is available from: . Check-out time is by .

    • Where is Sheraton Mall of the Emirates Hotel, Dubai located?

      Sheraton Mall of the Emirates Hotel, Dubai is located in Sheikh Zayed Road, al Barsha 1, Mall of the Emirates, , Dubai, United Arab Emirates.

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